What are the responsibilities and job description for the Banquet Server at Union League Liberty Hill position at The Union League of Philadelphia?
Job Title: Banquet Server
Reports to: Banquet Captains, Banquet Managers, Director of Food and Beverage
Department: Banquets
Location: Union League Liberty Hill (800 Ridge Pike, Lafayette Hill, PA 19444)
Description
Set up & breakdown of events in a pre-determined timely manner which is based off the BEO.
Responsibilities
Reports to: Banquet Captains, Banquet Managers, Director of Food and Beverage
Department: Banquets
Location: Union League Liberty Hill (800 Ridge Pike, Lafayette Hill, PA 19444)
Description
Set up & breakdown of events in a pre-determined timely manner which is based off the BEO.
Responsibilities
- Establishes a warm welcome with a smile and professional atmosphere for guests by following F&B policies & standard operating procedures (SOP’s) that are established or implemented in the department.
- Works as part of a team to setup, serve and breakdown banquet events using correct F&B techniques to include serving food from the left with the left hand & clearing from the right in addition to serving beverages from the right with the right hand & clearing from the right.
- Is competent with the expertise of executing different banquet functions including meetings, tastings, receptions, breakfast, lunch, brunch and dinner. This also includes setting of chafers, urns, glassware, flatware or any other materials or props that must be used to display food product elegantly.
- Actively responds to supervisor’s requests regarding special guests or last-minute details of an event.
- Ensures the room is completely set 15 minutes prior to the start of a function.
- Assist in the seating of guests to their tables, to include pulling chairs out.
- Provide immediate attention to guest upon seating and thereafter remain at each individual station in the dinning room providing attentive service.
- Must be in full uniform (including nametags) when clocked in and out.
- Takes any appropriate food orders in specific manner at each station.
- Refills all beverages served with and after the meal, as a request or as per instructions.
- Uses as many props & appropriate linens to accent food.
- Retrieving of props & storing them back in the appropriate places upon completion of use.
- Clearing of soiled glasses, flatware & chinaware in all areas as well as racking them into appropriate racks/bins in the pantries.
- Completes all side work that has been assigned at the end of every shift.
- Breaking down of all soiled flatware, chinaware & glassware into its appropriate racks or containers.
- Advises supervisor of any member/guest complaints as soon as they occur.
- Continually strives to improve skills in working events to the extent of executing an event without any supervision should the emergency arise.
- All counter tops to be wiped & sanitized at the end of every shift.
- All linens must be taken to the appropriate designated areas in clear plastic bags keeping whites & ivories in separate bags than colors.
- Stocking of pantries with dry or wet supplies as required by the par list.
- Performs all other functions as required by management.
- Must be able to lift up to 40 lbs.
- Bending and lifting required
- Proven serving experience
- Attention to cleanliness and service details
- Patience and guest-oriented approach
- Excellent people skills with a friendly attitude
- Responsible and trustworthy
- ServSafe and RAMPS/ TIPS certified
- Flexible schedule, including mandatory holidays
- Mandatory holidays include, but are not limited to: Mother’s Day, Memorial Day, Independence Day, Labor Day and any additional Weddings, Golf Outings or Events.
- Fair wages
- Employee meals
- Energetic, multi-faceted, family team-oriented atmosphere
- 401K retirement plan with employer match of up to 6%
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