Case Manager

Note for Current UM Employees

Current employees must apply internally via connectU > connectu.olemiss.edu

Definition of Class

UMatter: Student Support & Advocacy at the University of Mississippi is hiring to fill two Case Manager positions. One position includes working to expand UMatter's basic needs services while the other includes partnering with Student Housing to provide support and wellness education and programming for Resident Assistants.

Both positions will focus on providing case management support to students experiencing difficulties by assessing concerns and determining the type of intervention needed and the best resources with which to connect the student. The incumbent serves as a campus resource by developing and presenting resource materials and in-person workshops for campus partners related to students of concern, coordinating outreach efforts to faculty and staff to facilitate support, and serving as a liaison to University departments and individuals to consult and advise on students of concern related issues.

Examples of Work Performed

• Assesses situations involving students of concern and determines the type of intervention needed and appropriate courses of action.
• Meets regularly with students of concern to assist in connecting them with resources and helping them to matriculate through the University.
• Interfaces with parents, faculty and staff in an effort to address issues related to student of concern adequately.
• Participates in weekly case management and Student Intervention Team meetings.
• Participates in after-hours “on call” crisis rotation to provide assistance to students in crisis situations.
• Serves as a liaison to Housing, the University Counseling Center and other University departments and individuals to consult and advise on students of concern related issues.
• Develops and administers resource materials and in-person workshops for campus partners related to students of concern.
• Coordinates outreach efforts to faculty and staff to facilitate support for students of concern.
• Maintains directory of resources available to students, including resources for students with financial needs.
• Prepares statistical reports related to students of concern.
• Attends University, Division and Community of Practice meetings, and serves on committees as assigned.
• Monitors and maintains a budget for designated area.
• Performs similar or related duties as assigned or required.

Essential Functions

These essential functions include, but are not limited to, the following. Additional essential functions may be identified and included by the hiring department.

• Assesses situations involving students of concern and determines appropriate courses of action.
• Develops and administers resource materials and in-person workshops.
• Serves as a campus resource related to students of concern.
• Prepares statistical reports.

Minimum Education/Experience

Education:
Bachelor's Degree in a related field.

AND

Experience:
One (1) year of related experience.

Applicants with a Master's Degree in Social Work, Counseling, or Higher Education may receive preference, though individuals with other relevant educational backgrounds and experiences are welcome to apply.

Substitution Statement:

Related experience may be substituted for education, on a basis set forth and approved by the Department of Human Resources.

Interview Requirements:

Any candidate who is called for an interview must notify the Department of Equal Opportunity/Regulatory Compliance in writing of any reasonable accommodation needed prior to the date of the interview.

Salary/Wage Information

EEO Statement

Background Check Statement

The University of Mississippi is committed to providing a safe campus community. UM conducts background investigations for applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial (credit) report or driving history check.