IT and Integrations Manager, Montana Digital Academy

The University of Montana Western
Missoula, MT Full Time
POSTED ON 3/23/2024
Application instructions are located at the bottom of the page. Please apply directly through the University of Montana's career portal UM Jobs at https://umjobs.silkroad.com/ for positions at the University of Montana – Missoula, University of Montana Western (Dillon), and Helena College. Do not apply through really.com or use easy apply through really.com*.

Montana Digital Academy (MTDA) invites applications for the position of IT and Integrations Manager to oversee the implementation, integration, and management of the entire MTDA organization's IT infrastructure, systems, and processes. This includes managing hardware and software resources, developing and implementing IT policies and procedures, developing and implementing security protocols and procedures, and ensuring the security and reliability of the organization's information systems. The position requires a high degree of initiative, leadership, and independent decision-making to manage the IT environment efficiently, collaborate with employees locally and remotely, and adapt to emerging technologies and trends. This position will operate with significant autonomy and independence to manage projects and scope, timeline, resources, and drive the projects to completion. The position will also be responsible for long-term goals and strategic planning to identify and best utilize resources available. This position requires strong organizational planning skills and a broad understanding of IT systems, IT implementations, and technology/business systems.

The University of Montana is an Affirmative Action/Equal Opportunity employer and has a strong institutional commitment to the principle of diversity in all areas. In that spirit, we are particularly interested in receiving applications from a broad spectrum of qualified people who would assist the University in demonstrating its five priorities for action: Place student success at the center of all we do; drive excellence and innovation in teaching, learning, and research; embody the principle of “mission first, people always"; partner with place; and proudly tell the UM story.

Position Details
  • Position is full-time, 1.0 FTE, Letter of Appointment and includes a comprehensive and competitive benefits package including Insurance package, mandatory retirement plan, partial tuition waiver, and wellness program.
  • Salary for this position is $70,000 per year commensurate with qualifications.

Required Qualifications
  • Bachelor's degree in computer science, information technology, business administration, or closely related field and five (5) years of progressively responsible experience in the information technology support field.
    • The five years of experience can come from computer systems administration or information technology support experience and should include hardware deployment, software installation, configuration, and management in a client services support environment.
    • An associate's degree in applied computing, computer science, cybersecurity, or related field, or an equivalent combination of education, certifications, and seven (7) or more years of experience.
  • Advanced knowledge of application programming interface (API)
  • Proficiency with hardware and software troubleshooting.
  • Proficiency with cloud-based applications and infrastructure.
  • Excellent written and verbal communication skills.
  • Ability to work independently and as part of a team.
  • Strong understanding of at least one major desktop operating system (Windows, MacOS, or ChromeOS).
  • Strong understanding of at least one major cloud-based productivity suite (Google Workplace or Office 365).
  • Ability to seek expert information and training on unknown software and hardware platforms.

Preferred Qualifications
  • Experience in IT supporting K-12 programs and users (preferred) or higher education programs and users.
  • Experience in IT purchasing for K-12 programs (preferred) or higher education programs.
  • Experience in system integration through API systems.
  • Experience leading IT teams for K-12 programs (preferred) or higher education programs.
  • Experience writing and evaluating technical specifications for RFP and other vendor vetting processes.
  • Certifications to show competence in different aspects of the role, including CompTIA A , Microsoft, Google Workspace, CISSP, CAPM, CEH, PMP, etc.
  • Experience with cloud-based applications, virtualization, and remote work technologies.
  • Knowledge of Learning Management Systems and Student Information Systems in an educational setting.
  • Proven experience in change management and organizational transformation.
  • Familiarity with data analysis and reporting tools, such as SQL or Power BI.

About UM and the Montana Digital Academy
The University of Montana is flagship, research-intensive R1 institution with approximately 10,000 undergraduate and graduate students. It is located in Missoula, a culturally vibrant community of about 75,000, surrounded by mountains where three rivers converge. Abundant recreational opportunities in surrounding state and national forests and nearby Glacier National Park and Yellowstone National Park complement a thriving intellectual atmosphere.

Montana Digital Academy (MTDA) is the statewide digital online school for the State of Montana. Created by the Montana legislature in 2009 in MCA 20-7-1201 which authorized its creation and located it at the University of Montana. The purposes of the MTDA are to:

  • Make distance learning opportunities available to all school-age children through public school districts in the state of
Montana;
  • Offer high-quality instructors who are licensed and endorsed in Montana and courses that are in compliance with all
relevant education and distance learning rules, standards, and policies;
  • Emphasize the core subject matters required under the accreditation standards, offer advanced courses for dual credit in
collaboration with the Montana university system, and offer enrichment courses.

MTDA and the University of Montana have established a unique, one-of-a-kind partnership, among the statewide online schools across the United States. MTDA is the only state online program that is a part of a College of Education at a major university.

Criminal Background Investigation is required prior to Offer of Employment.
In accordance with University policy, finalists for this position will be subject to criminal background investigations.
ADA/EOE/AA/Veteran's Preference.
Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. As an Equal Opportunity/Affirmative Action employer, we encourage applications from minorities, veterans, and women. Qualified candidates may request veterans’ or disabilities preference in accordance with state law.
References *References not listed on the application materials may be contacted; notice may be provided to the applicant.
Testing Individual hiring departments at UM may elect to administer pre-employment tests, which are relevant to essential job functions.

Employment Eligibility. All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM, as legally required (e.g., Form I-9).
Must be eligible to work in the United State upon hire.

How to Apply
Priority Application Date: Thursday, April 18, 2024 by 11:59 (Mountain Time)
Complete applications received by this date will be guaranteed consideration. To receive full consideration, candidates are required to submit all of the following materials.
Please submit the following application materials** via the UM Jobs portal

  • Letter of Interest – addressing the stated required skills for the position
  • Detailed resume listing education and describing work experience
  • Three (3) professional references - Names and contact information

  • Applying through really.com or easy apply through really.com may result in submission of an incomplete application. Applications may be removed from full consideration if they are not complete with materials listed above under the "How to Apply" section. It is the responsibility of the applicant to ensure complete application materials are submitted and received by the date listed above.

**Please note: only five (5) attachments are allowed per application. Please combine documents accordingly.

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