What are the responsibilities and job description for the Ups center associate position at The UPS Store #6259?
The Center Associate delivers excellent customer service to all retail customers by receiving and processing packages for shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices.
The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance.
He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
COMPENSATION
RESPONSIBILITIES
- Is available to work full time, 40 hours per week. This position will require working on Saturdays from 9am-3pm, Sundays from 10am-3pm and three additional days during the week from 9am-6 : 30pm.
- Delivers outstanding customer service to walk-in customers and telephone inquiries
- Continuously practices good listening skills with customers, UPS Store team members, and leadership
- Takes ownership of the customer's shipping needs and offers viable solutions
- Takes action to learn all product and service offerings, alternative solutions, and industry trends
- Operates all equipment, software, and devices in an expert fashion and is willing to teach others
- Maintains a clean, organized, and safe working environment
- Completes tasks independently in a quick turn environment
- Performs other duties as assigned
QUALIFICATIONS
- High school diploma or GED required
- Strong computer skills, including Microsoft Office and Adobe Suites (not required but preferred)
- Outstanding phone skills
- Strong verbal and written communication skills, including spelling and math
- Prompt, reliable, and responsible with good work ethic
- Able to multi-task while maintaining attention to detail and high quality control
- Able to have a strong sense of urgency in a fast paced environment
- Able to lift 40 pounds
Last updated : 2024-11-06
Salary : $16 - $17