Sales Associate - South Congress & Slaughter Locations

THE UPS STORE, INC. together comprise approximately 4,800 independently owned and operated locations. Our centers offer a variety of shipping, freight, postal, digital online printing, document, and business services through convenient locations and world-class service. The strength of THE UPS STORE, INC. comes, in part, from the talented and dedicated associates that lead and operate each retail location. We endeavor to be the best in every aspect of business by promoting a culture of trust, teamwork, accountability, high expectations, and open communication.

Store Hours of Operation: 
Monday -- Friday 8:30am to 7:00pm 
Saturdays 10:00am to 4:00pm 
Sundays CLOSED
(Hours may vary between locations)

THE UPS STORE, INC. is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.We recognize and respect the amount of time you are about to invest by applying to this open position. If you complete this job application, you will be kept informed via email status updates (and text messages, if you opt in) throughout the evaluation process.

By continuing with this job application, you will be asked to answer job-specific questions. Please note that the questions contained in this job posting are our sole intellectual property.

Upon receipt of your responses, we will evaluate your submission. If selected for a personal interview, you will receive an email/text with scheduling instructions.

Thank You,
The Hiring Manager

SPECIAL NOTE: If you do not receive a confirmation e-mail within minutes of your job application submission, please check your email bulk or spam folders.
JOB DESCRIPTIONThe Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

Must be available to work a flexible schedule Monday-Saturday 
SATURDAY AVAILABILITY IS REQUIRED! RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Packages shipments for safe arrival, including assembling stock boxes, building custom boxes, and properly cushioning contents
• Takes ownership of customers’ packing, shipping, and/or print problems and offers viable solutions
• Performs other duties as assigned

QUALIFICATIONS

• High school diploma or GED required
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Prompt, reliable, and responsible
• Able to lift 40+ pounds
• Willing and able to work 30 to 40 hours per week for a 6-day work week
• Good communication and people skills
• A genuinely helpful demeanor
• Fun and friendly personality
• A professional appearance
• A fast learner who makes an effort to learn all aspects of the business as quickly as possible

BENEFITS

• Medical Insurance*
• Dental Insurance*
• Vision Insurance*
• Paid vacation after a year
• Holidays*
• Paid Training
• Excellent Advancement Opportunities
• Uniforms Provided
• Direct Deposit
• Casual and creative work environment
• Flexible Schedule
• Options for 4 day work weeks available

*After 90 Days

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