Program Analyst

Description

Position Summary

The Research and Evaluation Department at Urban Alliance seeks to examine structural barriers within workforce development that result in inequitable access to job skills training, professional networks, and paid internships for young people of color. We believe that to build a diverse next-generation workforce, we must fight for equity and level the playing field through evidenced-based programming and rigorous evaluation.

Reporting to the National Director of Research and Evaluation, the Program Analyst serves as an organizational leader in program evaluation and data analysis for UA’s Internship Programs. This program's provide skills training, mentoring, and paid internships to high school students in underserved communities. The Program Analyst will be responsible for using advanced qualitive and quantitative methods to analyze the effectiveness of Urban Alliance’s programs and implementing study methods to evaluate the efficiency of complex program operations. The Program Analyst will support the National Director of Research and Evaluation in implementing UA’s evaluation plan, supporting UA’s focus on data-driven decision-making, and monitoring program fidelity measures and outcomes.  

About Urban Alliance

For more than 25 years, Urban Alliance has provided thousands of economically-disadvantaged youth with the skills, social capital, and career exposure needed to overcome systemic barriers to equal employment and educational opportunities. Urban Alliance’s programming serves as a bridge between young people, employers, and schools by providing high school students with comprehensive soft skills and digital literacy training, paid internships with local employers, individualized mentoring, case management, and ongoing post-high school planning support. Urban Alliance is one of the few youth workforce development organizations to have its impact proven by a six-year randomized controlled trial and has been recognized as a leader in the field by the book Moneyball for Government, as well as the Chronicle of Philanthropy, NPR, Forbes, the Urban Institute, and the Obama Foundation.

Qualifications

Responsibilities 

Program Evaluation (40%) 

• Utilize emerging best practice to research, develop, and execute evaluation plans for all current and projected programs including equity lens evaluation, youth voice, feedback loops, etc.
• Work collaboratively with program staff to build data collection systems that align with internal learning agendas and program need.
• Analyzes and evaluates, on a quantitative and/or qualitative basis, the effectiveness of UA programs in meeting established goals and measures.
• Analyzes and prepares program status reports for review at all levels.
• Reviews internal processes and procedures and recommends improvements to promote enhanced outcomes.
• Evaluates, processes, and recommends effective programmatic changes.

Data Analysis (30%) 

• Execute advanced data analysis such as monitoring trends, threshold testing, predictive analysis, data disaggregation to help teams understand the “why” behind program results.
• Maintain UA databases and data collection instruments, including Salesforce and Form Assembly.

• Lead data-mining and cleaning efforts as needed. 
• Coordinate internal & external data requests for the R&E team in partnership with the communications, development, and others as appropriate.

Supports (15%) 

• Support the ongoing training of all staff in data collection, data use, data security and Salesforce.

• Hold regular meetings with program staff to discuss data results and learning agendas. 

Reporting and Continuous Learning (10%) 

• Share programmatic results and achievements through compelling data visualizations,  presentations, and reports. 
• Train staff on emerging field research and lead reflections on how the research impacts UA programming.

Promoting UA Evaluation Work and Field Building (5%) 

• Elevate UA evaluation work by participating in conferences, local working groups and publishing research.

Qualifications & Keys to Success

You will excel at Urban Alliance if you have:

Data and Evaluation experience the ideal candidate will demonstrate relevant experience in data analysis and will have knowledge of analyzing and evaluating qualitative and quantitate data for multiple programs.

Professional experience: the ideal candidate will have at least 3 to 5 years of program or data analyst experience in any statistical software (i.e., Stata, NVivo, R, etc.). The candidate will have advanced knowledge in excel and salesforce. The candidate will also be skilled in presenting data in a clear and concise manner.

Leadership: the ideal candidate will be a thoughtful, collaborative, and empowering leader with strong project management skills. The candidate will be committed to building staff capacity and elevating the work of the R&E team. The ideal candidate will also have experience supporting a geographically disparate or remote team.

Communication: the ideal candidate will be an excellent communicator and possess strong writing and speaking skills. The candidate will leverage their strong interpersonal skills to connect with diverse stakeholders, including youth and their families, staff, business leaders, volunteers, senior government officials, community leaders, and funders. The ideal candidate will enjoy public speaking and will advocate for important youth workforce development issues.

Commitment to racial equity and social justice: the ideal candidate will have an unwavering commitment to advancing racial equity and will ensure that it is reflected throughout the organization’s programs. The ideal candidate will recognize the intersection of race and economics in shaping education and employment opportunities and will work to elevate and amplify the voices of the young people we serve.

Compensation and Benefit Package:

At Urban Alliance one of our core values is taking care of each other, and this includes offering competitive benefits, paid time off, and options for remote work.

The total compensation package for this position is between $56,000 - $61,000. In addition to having paid time off between December 25^th and January 1^st, we provide 18 days of paid time off plus 10 paid federal holidays, as well as birthday and diversity paid holidays. Additional days are provided to staff after three years.  Depending on the calendar, additional paid closure days and early closure days are established each year.  Our benefits include a comprehensive health plan with 90% individual healthcare coverage for employees, 403(B) retirement plans with a 3% match, whole life insurance and pre-tax commuter benefits. Travel to each of the four regions (Washington DC, Baltimore, Detroit, Chicago) for professional development and site visits throughout the year will be expected approximately 3-5 times per year.  

Urban Alliance Vaccination Policy

As established by the Urban Alliance Board of Directors, all employees are required to receive a vaccination against COVID-19, unless a medical or religious reasonable accommodation is approved. If offered a job, the candidate must be able to prove that they have been vaccinated with one of the CDC-authorized vaccines, including either Pfizer-BioNTech, Moderna, or Johnson & Johnson / Janssen or request and be granted an accommodation before their start date.

Our Commitment to Diversity, Equity, and Inclusion 

Urban Alliance is a racial and social justice organization committed to creating a diverse, equitable, and inclusive workplace. Urban Alliance is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Applicants from all underrepresented groups, including people of color, members of the LGBTQ community, and DACA recipients are encouraged to apply.      

Salary : $56,000 - $61,000