What are the responsibilities and job description for the Schedular position at The US Oncology Network?
Position Summary
Texas Oncology is looking for a Scheduler Sr to join our team! This position is for the Waco Horizon Circle location, one of the 175+ sites we have across the state of Texas and southeastern Oklahoma. Our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today—at Texas Oncology, we use leading-edge technology and research to deliver high-quality, high-touch, evidence-based cancer care to help our patients achieve “More breakthroughs. More victories.” ® in their fight against cancer.Why work for us?
One reason to join our team is because we offer our employees a competitive benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a 401-k plan that comes with a company match, a Wellness program that rewards you just for tracking your steps, and lots of other great perks such as Tuition Reimbursement, an Employee Assistance program and discounts on some of your favorite retailers.
The ideal candidate for the Scheduler Sr will have the following background and experience:
- High school diploma or equivalent required.
- 2 years of experience needed, preferably in a medical office setting.
- Knowledge of medical terminology coding required.
- Must have excellent communication skills, written and verbal.
- Proficiency in Microsoft Office (Outlook, Word, Excel) required.
What does the Scheduler Sr do?
The Scheduler Sr, under minimal supervision, is responsible for scheduling patient appointments and tests in an efficient and timely manner. Answers all incoming calls and directs calls to appropriate personnel. Serves as a liaison between patient and medical staff. May include outside scheduling and/or surgical scheduling responsibilities. May be designated as lead, with responsibilities including orientation, training and assignment of work to lower level employees. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.
The essential duties and responsibilities:
- Answers all incoming calls; assesses callers’ needs and directs to appropriate personnel. Pages clinic personnel as appropriate. Obtains and communicates messages in an accurate and timely manner.
- Schedules new patients, patient referrals and returning patients in computer system. For new and referred patients, set up in system with appropriate documentation and coding.
- Obtains and enters all insurance authorization, and correspondence relating to referrals in patients charts and/or electronic medical records (EMR).
- Collects co-pays, deductible and other out of pocket amounts at time of visit.
- Maintains primary office scheduling template containing physician meetings, satellite schedule, rounding and call coverage.
- Arranges for patients to have financial counseling as needed.
- Demonstrates an understanding of patient confidentiality to protect the patient and clinic/practice.
- May provide guidance and daily work direction to junior level staff.
- May schedule outpatient appointments/testing/surgeries and hospital admissions upon request. Obtains necessary pre-certification as required.
- May be responsible for follow up on all pre-operative tests to ensure cleared for surgical procedure and communicates with physician and patients if further testing is required before surgery is performed.
Texas Oncology is part of the US Oncology Network and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Category:
The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.