Primary Care Center Manager

Internal Job Title: Care Center Manager

About The Villages Health

The Villages Health is a patient-centered primary care driven, multi-specialty medical group with over 700 team members. Our unique care model gives us both the time and resources to truly care for our patients, along with a company culture that supports a healthy work-life balance for our team members. Our purpose, mission and vision is to empower Villagers and the surrounding communities to live out their dreams by keeping them healthy and healing them quickly. Together, we are changing the way healthcare is delivered and are making a positive difference in the lives of our patients and the communities we serve. In doing so, The Villages Health is creating America’s Healthiest Hometown.

Our Full-time Benefits

Medical, Dental & Vision Insurance | Matching HSA & 401k | PTO & Paid Holidays | The Villages Charter School Eligibility | & much more!

Responsibilities:

An exempt, management position responsible for directing, supervising, and coordinating staff and activities at one of The Villages Health care centers to provide patient-centered, quality, cost-effective care.

• Manages daily operations at care center and coordinates the work activities and schedules.
• Ensures provisions of safe, high-quality patient care by the staff.
• Evaluates performance and recommends merit increases, promotions, and disciplinary actions.
• Ensures that office space, supplies, equipment, and assistance are provided and maintained appropriately for medical staff and patient care.
• Ensures that all business functions are operative and that all processes are effectively and efficiently in place. Reviews processes and makes recommendations for improvement.
• Creates goals, in collaboration with the Medical Director and Care Center Leadership team, for center operations and ensures that these goals are in line with organization goals.
• Operates within the context of an established budget. Collaborates with the Medical Director to make recommendations for annual budget and maximizes opportunities to meet and exceed budget guidelines.
• Works with Care Center Leadership team during the recruitment process to identify and recommend Professional Staff for employment opportunity.
• Troubleshoots performance and operational problems and develops recommendations for resolution. Works collaboratively with the Medical Director to address clinical issues, both performance based and those that affect daily operations, and develop a plan for resolution.
• Monitors staff performance and facilitates effective teamwork
• Other duties as assigned

Education/Experience Requirements:

• Three to five years of management experience including at least two years in a health care organization.
• Bachelors degree preferred.
• RN preferred.
• Management of clerical and clinical supervisors (Clinical Supervisor has dual report to Lead Physician
• Three to five years of practice management experience including at least two years in a health care organization.
• Certified Medical Practice Executive certification desired.
• Knowledge of organization policies and procedures.
• Knowledge of fiscal management and human resource management techniques.
• Knowledge of office management techniques and practices.
• Excellent organizational and time management skills.
• Outstanding verbal and written communication skills.
• Setting, defining, assigning, monitoring, and evaluating outcomes of tasks and goals.
• Skill in problem solving.
• Skill in developing and implementing recruitment materials.
• Excellent organizational skills.
• Ability to clearly communicate and apply policies and principles to solve everyday problems and deal with a variety of situations.
• Ability to plan, exercise initiative, problem solve, make decisions.
• Ability to read, interpret, and apply clinic policies and procedures.
• Ability to identify problems and recommend solutions.
• Ability to establish priorities and coordinate work activities.
• Ability to manage financial information.
• Ability to project positive and professional image.
• Ability to coordinate and prioritize multiple tasks, projects, and schedules.
• Ability to establish and develop effective working relationships.
• Ability to communicate effectively with all levels of employees; facilitate group processes and change.
• Ability to develop/make effective presentations and serve as a trainer when qualified.
• Ability to prioritize and coordinate multiple projects.

Location: Colony Care Center - 280 Farner Place, The Villages, FL 32163

Salary is commensurate with experience.

Questions? Contact us at recruitment@thevillageshealth.com

Job Type: Full-time

Pay: $80,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical specialties:

• Primary Care

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person