Client support specialist

Are you ready to leverageyour standout communication skills for greater earnings andunbeatable flexibility Dive into an opportunity that transcends theordinary.

Were not just offering a job; were offering a gateway tobecoming the Customer Service MVP for some of the most recognizedretail brands and Fortune 500 companies worldwide.

Imagine thethrill of representing your favorite retail giants assistingcustomers with their purchases solving shipping mysteries andbrightening someones day during service calls.

This isnt just anyposition its your calling.

WhyYou Because Excellence ChoosesExcellence.

Were on the hunt for the cream of the cropand we believe thats you. Ready to showcase your voice indelivering unparalleled service Yearning for a worklife balancethat actually respects your time Dream of earning competitive wageswithout the burnout If you nodded yes youre in the rightplace.

What We Offer :

• Acomprehensive playbook to skyrocket your customer serviceskills.
• Flexiblescheduling that truly fits your lifestyle.
• Be your own bossset your pace and earn what you deserve.
• Freedom torelocate at will embracing the ultimate workfromanywherelifestyle.
• A communityfocusedenvironment where growth and teamwork thrive.

Requirements

• Strong probing and investigatingskills.
• Attention to detail foraccurate case management.
• Passion for customer service anddelivering empatheticresponses.
• Selfstarter with the abilityto work independently
• Act as a brand ambassador embodying theUrgently brand.
• Ensure the security ofcustomers information andwellbeing.
• Pass a background check anddrug screening.
• Commit to 1525 hours perweek (some clients may have weekendrequirements).
• Ensure a quietdistractionfree workenvironment.
• Meet the minimum computerspecifications required by the client (laptop ordesktop).
• Possess a USB headset with amicrophone (required for certificationtraining).
• Have a hardwired broadbandinternet service (DSL Cable or Fiber Optic connection).

Purchase a call center noisecanceling headsetconnecting to your computer via USB.

Benefits

• Zero Commute : Save on gasoline expenses and eliminatecommutingstress.
• Home OfficeComfort : Embrace the freedom to work in your PJs from thecomfort of your home.
• Eliminate Stress : Say goodbye to transportation costscommuting time and work attireexpenses.
• Flexibility : Enjoy the perks of working from home onyour schedule.
• Professional Growth : Explore opportunities for skill development in a dynamic industry.
• Positive WorkEnvironment : Join a team dedicated to delivering exceptionalroadside assistance.
• Health insurance dental vision and life insuranceoffered via Stride Health.

This Is YourMoment.

Dont let this chance slip through yourfingers. Were committed to bringing together the best talent withthe best companies ensuring toptier customer service andcommunication excellence.

Join us on this journey and lets make anincredible impact together.

Ready to make your mark Apply now and letsachieve greatness together.

Experience : Minimumof 2 years in a customer service role. Home Office Setup : A quiet,professional workspace is essential.

Ambient noise should beminimal to ensure focus and professionalism. Internet Requirements : A stable, high-speed internet connection (75 Mbps download, 10 Mbps upload) is crucial.

Please note, that WiFi connectivity isincompatible with our client applications; an Ethernet connectionis required. Communication Tools : Must have a phone readilyavailable for support and assistance.

Educational Background : Possession of a high school diploma, GED, or equivalent. LanguageSkills : Excellent command of English, both in writing and speaking,is a must.

We value strong grammatical skills and the ability tocommunicate clearly and professionally with consumers. Work Ethic : A strong dedication to your work and the ability to excel in afast-paced environment are key.

We're looking for committedindividuals with a strong work ethic. Communication Proficiency : Exceptional written and verbal communication skills arenon-negotiable.

We pride ourselves on excellence in customerinteractions. Technical Savvy : General knowledge of PCs is requiredto navigate our systems effectively.

Background Check : Candidatesmust be able to successfully pass a background check. SchedulingFlexibility : Availability for a flexible schedule that includesdays, nights, and weekends is required.

Last updated : 2024-03-09