What are the responsibilities and job description for the Warehouse Supervisor position at The Ware Group, LLC?
Position Summary
The Warehouse Supervisor role is an hourly paid, non-exempt position designed to support the local Branch Manager. This is a “working supervisor” who performs the duties of a Warehouse Operator II’s duties based on specific needs of the branch warehouse. The Supervisor must be fully proficient and experienced in all warehouse operations with at least 18 to 24 months experience in HVAC/R products, RF Scanner and general warehouse operation knowledge and experience. From branch to branch this role may function as the principal receiver or primarily responsible for inventory control in addition to supporting the Branch Manager. In any event the Supervisor must be capable of filling in on all warehouse activities and jobs that include, but are not limited to: receiving, order filling, stock replenishment, customer will call, and inventory cycle counts, as needed.
Essential Job Function
As noted above, the Warehouse Supervisor is required to fill in on duties and responsibilities for all areas within the warehouse. These duties may include but are not limited to the following:
- Supports the Branch Manager by assisting in supervision of warehouse staff as required. May include scheduling and management of personnel, directing of warehouse activities, scheduling inbound and outbound shipments, inventory control, and overall support of all warehouse initiatives that includes the safety program, quality control and operational efficiency.
- Receives product into the warehouse by unloading trucks, using a forklift, pallet- jack, electric pallet-jack or by hand.
- Ensures shipments received are in good condition and accurate by: inspecting
- freight for damage and signing freight bills; verifying quantity ordered versus quantity received; checking all shipments against packing lists and for damage; completing necessary paperwork for reimbursements or discrepancies. Use of RF scanner is essential to the receiving process.
- Replenishes stock (put-a-way) by utilizing material handling equipment, or by hand with the use of RF scanners. Replenishment of stock may include re-stocking of picking stock, filling bin boxes, facing cartons, storing pallets in racks, checking for product mixing, and rotating product where needed.
- Fills customer orders by: picking product using RF scanner, ensuring accuracy by scanning barcodes; placing and/or packing product into cartons or onto a pallet to provide damage-free shipment.
- Ensure the accuracy of inventory by participating in system directed or user directed cycle counts. This is accomplished by the manual count of selected inventory items. Discrepancies are verified and correct counts are input into the RF Warehouse Management System.
- Services customers needs at Will Call Counter by providing friendly, accurate and prompt fulfillment of orders.
- Resolves problems or issues by working cooperatively and professionally with coworkers and supervisors.
- Maintains and exceeds department standards for accuracy and efficiency.
- Maintains a safe work environment by working in a safe manner, following current Warehouse safety rules, maintaining equipment, and maintaining a clean work area where cardboard, paper, and plastic debris are disposed of properly.
- Perform other duties and responsibilities as requested for the smooth and efficient operation of the warehouse.
Why the Ware Group?
- Competitive Pay
- Comprehensive benefits package including Health, Dental, and Vision
- 401K with company match
- Tuition Reimbursement Program
- EAP Program
- Employee Wellness Program
- Employee Referral Program
- Warehouse Safety Reward Program
We are proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know. If applying for positions in the U.S., must be eligible to work in the U.S. without need for employer sponsored visa (work permit).
