Job Posting for Part-time Hotel Night Auditor at The Warehouse Hotel at Spooky Nook Sports
The Warehouse Hotel Night Auditor accommodates guests of the Warehouse Hotel and fellow Team Members in a welcoming manner while upholding professional appearance at all times. He or she is also responsible for preparing daily financial reports each night for the hotel. This position requires both day shifts and night shifts to be worked throughout the week.
Schedule: 11:00 PM - 7:00 AM
Benefits
Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provide an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest-focused team members that make kindness contagious and help others succeed.
As a full-time team member of the Nook, you will enjoy:
Free family membership to our massive 80,000 sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes.
Affordable and comprehensive Medical, Dental, and Vision benefits
Competitive PTO package
Paid holidays
401k program
35% discount on food and beverage purchases, including the Forklift and Palate restaurant
35% discount on all Nook apparel
Free child care (3-hour increments)
Discounts on academy team programs, birthday parties, personal training, event space rental, and more!
Local business discounts
Essential Job Functions
Greet, register, and assign rooms to guests
Issue room keys
Transmit and receive telephone messages
Answer inquiries pertaining to hotel services, registration of guests, recreational facilities in complex and around the complex, shopping, dining, entertainment, and travel directions
Keep records of room availability and guest accounts
Compute bills, collect payments, and make changes for guests
Make and confirm reservations
Post charges (such as room, food, telephone) to ledger
Make restaurant, transportation, or entertainment reservations, as well as arrange for tours
Deposit guests’ valuables into hotel safe or safe deposit box
Sell a variety of seasonal tickets
Assist in delivery of luggage, fruit baskets, flowers, etc. to Guest Rooms
Maintain inventory and upkeep of brochures for Lobby brochure rack
Use switchboard to connect interoffice and house calls
Answer, screen, and route outside calls
Supply information to callers and record messages
Perform clerical duties such as typing, group arrival preparations, proofreading, and mailing brochures and information to guests
Report tasks to maintenance, housekeeping, common area, and management using multiple communication processes
Record and set up all wake-up calls
Record lost and found items into Visual One and coordinate with housekeeping the mailing of all articles to Guests
Direct and coordinate all the duties of the hotel night shift
Resolve any problems that arise in the overnight hours
Reconcile all transactions from the day before as part of the night audit process
All other duties assigned
Basic Qualifications
18 years of age or older
High school diploma or equivalent
1-2 years of experience in a hotel front desk role
Dependable transportation to and from work
Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication
Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary
Availability to work a flexible schedule that may include evenings, weekends, and/or holidays as needed
Authorized to work in the United States
Preferred Qualifications
Highly dependable with a history of consistent attendance and punctuality.
Guest-focused/service-oriented; ability to see big picture and impact on company. Supports Company mission as serves as an advocate for its products and services
Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor.
Self-starting and motivated with the ability to work independently and take initiative
Ability to multi-task and balance multiple projects/duties at once
Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale
Trustworthy and honest; takes accountability when appropriate
Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality
Ability to remain calm in tense or stressful situations.
Experience communicating with individuals of diverse demographics
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, fractions, and decimals
Integrity to safeguard confidential information
Bilingual in English and Spanish is a plus
Working Conditions
Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, standing, sitting, bending, reaching with hands and arms, lifting, pushing, pulling, talking, hearing and smelling. The team member will be frequently required to stoop, kneel, or crouch. He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
Lifting requirements: The team member will be required to lift, push, pull, lower and/or move up to 10 lbs frequently, and up to 25 lbs occasionally.
Noise Level: The noise level in this environment is typically moderate.
Work schedule: The work schedule may fluctuate to including evenings, weekends, and holidays.
Hourly Wage Estimation for Part-time Hotel Night Auditor in Manheim, PA
$13.35 to $15.82
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