In Room Dining Order Taker

WHAT YOU’LL DO

Answers In Room Dining telephone and takes guest orders accurately in a helpful, friendly, courteous and professional manner to ensure total guest satisfaction. Upsells sides, desserts and beverages to enhance profitability. Enters order into computerized system and settles check upon delivery of the order. Coordinates with various departments the set up and successful delivery of VIP amenities

WHAT YOU BRING

• Basic knowledge of food and beverage preparations and service standards.
• Knowledge of all menu items and accompaniments.
• Ability to remember, recite and promote the variety of menu items.
• Basic knowledge of the English language sufficient to understand inquiries from customers and communicate preparation methods, ability to comprehend written product labeling instructions to enable the safe application of products and processes within the hotel.
• Ability to operate a keyboard to input Point of Sale procedures to pre-check, input order and close out the check.
• Strong organizational skills to maintain an efficient office space.
• Well organized, detail-oriented, with excellent follow-up skills.

YOUR JOURNEY TO SUCCESS STARTS HERE

At The Waterfront Beach Resort, a Hilton Hotel, we believe in providing extraordinary and personalized service to our guests and an exceptional working environment for our people. We offer a gratifying career in hospitality as distinct as our reputation. Through experience, training and career development, our associates are inspired and encouraged to achieve their goals while creating unforgettable memories for our guests.

The Waterfront Beach Resort offers a great platform to begin or enhance your hospitality career. Discover new opportunities and hone your skills in an inviting workplace on the shores of the Pacific Ocean. We are always looking for passionate people who will embrace our promise in providing the finest hospitality to ensure our guests feel cared for and valued. We believe in helping our employees achieve the perfect work/life balance for optimal growth.

WHAT WE LOOK FOR

Individuals who are passionate about hotels and hospitality. Those people who strive to provide the best guest experience to each guest and will stop at nothing to do so. We look for individuals with innate traits such as charisma, personality, integrity, and camaraderie to be a part of a winning team.

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

HOW WE’RE DIFFERENT

A "family-like" work environment with over 30 years of excellence in hospitality will allow you to reach the highest levels of professional development. "One Team, One Dream" is our motto, and we live by it every day. We are only good as the company we keep, and it shines through in everything we do.

BENEFITS

At The Waterfront Beach Resort, you can learn, grow, and succeed. Teamwork, competitive benefits including medical, dental, vision, pet insurance, Aflac, voluntary life insurance, PTO including paid sick leave, extended illness, vacation, mental health day, recharge days (mgmt.), comprehensive training, advancement opportunities, tuition reimbursement and Go Hilton travel perks provide the basis for a rewarding work experience. Work steps from the ocean alongside dedicated and driven hospitality professionals - Become part of an award-winning team at The Waterfront Beach Resort.

One Team, One Dream!