Home Coordinator

Description : The Wellhouse is seeking a person to fill the position of Home Coordinator (HC). This is a non-supervisory position that is onsite, with a varied shift of 7 days on/off.

POSITION SUMMARY: The HC’s primary responsibilities include ensuring residents are shown nurture and care by meeting basic daily needs, organization and maintenance of homes, and supporting each residents’ personal goals to succeed.

ESSENTIAL FUNCTIONS

• Monitor and maintain the safety and security of the residents and facility.
• Greet new residents, assign them to their rooms and ensure that they are provided with needed items (hygiene products, clothing, devotional books, etc.).
• Address negative behaviors with a positive Godly attitude.
• Assist with conducting and/or monitoring educational groups as assigned.
  • Ensure that all calendar activities are on the house calendar
  • Ensure that resident clients are ready when a transporter arrives to transport to appointments.
  • Ensure that volunteer groups are greeted and provided with guidance for their activities.
• Perform periodic inspections of the facility and coordinate corrective action plans to address problems with PD.
• In coordination with PD, supervise client activities including breaks, assignments, recreational activities and other activities when needed.
• Perform minor maintenance and cleaning, and maintain organization and functionality in the homes.
  • Ensure that resident clients perform daily chores
  • Redirect resident clients when chores are not performed correctly.
  • Ensure that all areas remain organized.
• Coordinate food purchases and prepare or assist in the preparation of meals.
• Document activities in accordance with TWH practices.
• Coordinate supervision of residents during activities off site with PD, as applicable.
• Maintain confidentiality, as per TWH practices and HIPPA
• In coordination with the Social Services staff, assist with planning and conducting special activities.
• Assist with transportation of residents as needed.
• Perform periodic inspections of the vehicle(s) and maintain a log of such.
• As needed, dispense and log medication for residents in accordance with TWH policy.
• Follow all policies and procedures in accordance with the PD, Chief Project Officer and organization.
• Perform other related duties as assigned by supervisor.

ADDITIONAL DUTIES AND RESPONSIBILITIES

• Ensure that residents are up, dressed, and ready for the day at a pre-determined time.
• Ensure that residents do not leave their bedrooms into the living areas unless they are fully dressed.
• Ensure that residents make their beds and straighten their area prior to coming into the living area each morning.
• Daily check all lighting to ensure that lights (inside and out) are not left on needlessly.
• Ongoing follow-up with Social Service staff is required at all times.

KNOWLEDGE, SKILLS AND ABILITIES:

1. Strong judgment and critical thinking skills.
2. Ability to maintain professional boundaries with rescues, residents, volunteers, stakeholders, donors, guests, and other WellHouse staff.
3. Must possess effective reading comprehension skills.
4. Must possess strong customer service skills (courteous, friendly, etc.). Requires the ability to identify and solve problems in a calm, logical manner. Problem solving will include cooperative efforts with the rescues, residents, volunteers, stakeholders, donors, guests, and other WellHouse staff.
5. Demonstrated organizational skills, with the ability to manage crisis, deescalate individuals, foster teamwork; multi-task; adapt quickly to change; and the ability to integrate the organization’s mission with required tasks, residents and rescues.
6. Excellent interpersonal and communication skills, including the ability to write and speak clearly and effectively, and to listen attentively.
7. Highly motivated, organized, and display mature judgement.
8. Demonstrated ability to comply with policies and procedures; uses proven sound judgement and discretion with sensitive information.
9. Ability to work independently.
10. Must be ethical (honest, responsible, accountable, demonstrates integrity).
11. Ability to work respectfully, non-judgmentally, and professionally with diverse groups of people and various populations in a culturally competent manner. This includes internal and external interactions.
12. Must be adaptable (open to feedback, change, new ideas) and be flexible in job tasks within a team format.
13. Ability to be flexible in working hours to address emergency situations, shift coverage, meetings, and various organizational priorities.
14. Must maintain eligibility requirements for The WellHouse vehicle insurance coverage. Requires a current and valid unencumbered driver’s license.
15. Must respect and advance The WellHouse mission.

EDUCATION, EXPERIENCE, AND OTHER REQUIREMENTS:

1. Required - a high school diploma; or a GED certificate.
2. Required - minimum age of 19 years old.
3. Bachelor’s Degree in Human Services field or equivalent combination of education, training, and experience is preferred.
4. Preferred specialized experience and/or training in trauma informed services.
5. Successfully pass background screen includes criminal history and drug testing.

REASONABLE ACCOMODATIONS STATEMENT - To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

PHYSICAL REQUIREMENTS - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee maybe required to travel independently and to talk or hear and to use hands to finger, handle, or feel. The employee is frequently required to sit and reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or transport up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The company will comply with all requirements of the American with Disabilities Act (ADA).