Job Posting for Medical Assistant/Nurse Aide at The Wright Center for Graduate Medical Education
Description
POSITION SUMMARY
This position provides quality service to patients in the clinic and via alternate communication methods (telephone, email, etc.) Medical Assistants assist the medical providers, serve as liaisons between patients and providers, and perform Medical Reception, and Patient Portal tasks (reception, telephone, scheduling) as needed.
REPORTING RELATIONSHIPS
This position reports to the Medical Assistant Manager. No other roles report to this position.
DUTIES & ESSENTIAL JOB FUNCTIONS
Become familiar with provider tendencies and provider’s established patient’s conditions
Have knowledge of the Patient Centered Medical Home concept
Distribute Patient Agenda
Complete medication reconciliation every visit, including over the counter meds
Complete Family and Social histories
Move patients from waiting room to treatment room
Perform vital signs, acquiring any recent test results, and ascertain reason for visit
Prepare patient and gathering all necessary information
Report any changes observed in condition or behavior of patient
Prepare room for the practitioner
Perform simple procedures according to Wright Center medical policy/procedures
Give inoculations; draw blood, EKGs and /or any other provider requests
Participate in quality assurance activities to monitor and improve patient care quality
Complete any forms or growth charts as appropriate before practitioner sees patient
Assist with examination, diagnostic and treatment procedures
Enter requisitions in EMR
Prepare and send out specimens
Stock treatment rooms and all clinical areas as needed on a daily basis; alerting Practice Administrator of any supplies that need to be ordered
Keep all exam rooms, hall, and lab area neat and clean
Follow all standing orders as needed
Facilitate spirometry, audiometry, BP checks, allergy shots, UA/UC, urine drug screens and other procedures that are necessary
Attend all staff meetings
Provide back-up to other co-workers as necessary
Understand and adhere to professional office standards
Be familiar with and implementing all office policies and procedures
Participate when appropriate in unit-based quality initiatives
Perform Laboratory testing
Maintain a safe, secure, and healthy work environment by following standards and procedures and in compliance with legal regulations
Comply with established personal protective equipment requirements necessary for protection against exposure to blood and other potentially infections body fluids, chemical disinfectants, and other hazardous substances
Prepare and administer medications and injections per provider
Make timely call backs and inform patients of their test results
Work in close support of clinic medical director, physicians, nurses, care manager and other providers
Become familiar with HIPAA policies regarding privacy and security of patient health information that will be exercised by this position at all times
Be responsible for registering and activating patients on their individual portal accounts
Assist and guide patients to troubleshoot issues related to portal usage
Schedule patient appointments and follow-up visits
Answer and return phone calls
Intake and check out of patients
Ensure copays are collected at time of visit
Create triages within the EMR system
Manage patient information in Electronic Medical Records system
Perform other duties as assigned
Requirements
QUALIFICATIONS
Previous experience in healthcare preferred (1-3 years)
Experience as a Medical Assistant in a physician office practice setting preferred
High school graduate or equivalent required
Graduate of a program for Medical Assistant/Administrative Medical Assistant/Nurse Aide required
Designation as a Certified Medical Assistant (CMA) or Certified Nurse Aide (CNA) preferred
Basic Life Support/CPR certification required
Strong written and oral communications and interpersonal skills
Must have working knowledge of electronic medical records
Computer knowledge and skills required
Ability to work independently and as a team
Ability to work flexible hours including evenings, weekends and holidays
Ability to work in a fast-paced environment
Good judgment and decision-making skills
Comfortable discussing sensitive health issues with patients
Ability to uphold patient confidentiality with the utmost professionalism
Salary.com Estimation for Medical Assistant/Nurse Aide in Scranton, PA
$35,212 to $42,042
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