Home Care Liaison

For nearly 20 years, TheKey has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes. View our video to learn more about TheKey. Join TheKey, the Nation’s Leading Provider of Home Care Services, and be the driving force behind meaningful connections in the healthcare ecosystem and legal/financial sectors. Why Us? Embark on a dynamic career with exciting growth opportunities in a role that lets you showcase your sales prowess and emotional intelligence. As part of a mission-driven organization, you'll influence positive outcomes for patients, clinicians, and the healthcare community. What You'll Do: Build and maintain key relationships, driving brand awareness and acquiring new clients. Establish and nurture relationships with existing referral sources, emphasizing long-term business. Represent TheKey in community settings, networking groups, and events. Ensure satisfaction of referral sources, cultivating ongoing business. Respond to client inquiries, conduct assessments, and convert prospects into long-term clients. Effectively communicate within the team to meet clients' needs and satisfaction. Provide active relationship management to our clients and referral partners. Maintain a working knowledge of TheKey's requirements and obligations. The Ideal Candidate: Minimum four years of sales experience in healthcare, home care, or a related field. Excellent customer service and sales skills. Proficient in Salesforce, Zoom, social media platforms, and Google products. Strong analytical skills for informed decision-making. Current driver’s license and willingness to travel 80% of the time. Flexible, adaptable, detail-oriented, and goal-oriented. Entrepreneurial spirit, high energy, and positive attitude. Success Factors: Passionate about creating awareness of long-term care services. Deep emotional intelligence and commitment to doing the right thing. Thrives in a challenging, consultative sales environment. Establishes strong working partnerships with internal teams. Drives synergy between referral sources, customers, and the internal team. How You'll Succeed: Meet KPIs/goals for activity, leads, and revenue/client starts. If you're ready for an exciting opportunity to make a difference and drive success, apply now and be the liaison between TheKey and a brighter future in home care. #LI-HYBRID Salary Band DoE - 72k -90k Benefits for full time employees Medical/Dental/Vision Insurance TouchCare VirtualCare Life Insurance Health Savings Account Flexible Spending Account 401(k) Matching Employee Assistance Program PTO Plan for Non-Exempt Employees Flexible PTO Plan for Exempt Employees Holidays and Floating Holidays Pet Insurance TheKey is an equal opportunity employer. TheKey prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. #LI-TK #LI-TKHCL #INDTKHCL TheKey is the comprehensive care solution for seniors who wish to age well in their home. The company offers concierge-level care management and dependable in-home assistance to seniors across over 150 locations throughout North America. A mission-driven organization, the Company’s dedicated experts proudly assist thousands of clients in optimizing their quality of life as they “age in place” in the comfort of their homes. The holistic approach to care is based on the lifestyles of the longest-living people in the world and promotes a healthy mind, body, and spirit. TheKey prides itself on its people and is seeking exceptional talent to join our team. TheKey continues to expand its reach in helping more families with all they need to allow their aging loved ones to live well at home. Building upon a legacy of excellent customer service, innovation and great people, TheKey is just getting started on the impact the organization can make on the community.