What are the responsibilities and job description for the Host/Server position at Theo's?
THEO’S: SERVER
Reports To: General Manager, Assistant Management, Bar Manager
Key Relationships: Service Staff, Bartenders, Utilities
Time & Pay: Part or Full-Time, [Tipped/Hourly Position] $2.63/hour Base Pay
Benefits: 50% off Food, Beer, and Wine at All SxNW Restaurants, Sunday Off, Holiday Time-Off
Ideal Candidate
- Experience preferred, but not required
- Positive, Professional, and Passionate
- Enjoys a family working environment where staff comes first
Demonstrate the Values and Expectations of SxNW Team Members
- Deliver exceptional service and actively utilize the Cycle of Enlightened Hospitality to provide a genuine and memorable dining experience to each guest.
- Demonstrate respect and compassion for those who you impact daily.
- Display a hunger to learn and excel inside and outside of the restaurant. Continuously seek personal growth and share your standard of excellence with the team. Act with courage to solicit feedback from your peers to constantly find improvement.
Time and Attendance
- Clock in and out for each scheduled shift.
- Arrive on-time and “floor-ready” for your shifts as per the Theo’s Employee Manual.
Service and Guest Experience
- Maintain an understanding of the proper steps of service. Consistently execute them with efficiency while maintain a sense of urgency throughout service.
- Ensure constant, proper communication with all service staff, members of management, and the kitchen during service.
- Accurately identify table numbers and seat positions
- Exhibit an understanding/awareness of the pace and speed of service at all times.
- Provide support to all servers/utilities/bartenders.
- Demonstrate knowledge of Department of Health standards
Menu Knowledge and Continued Education
- Stay up to date on changes to Happy Hour, Dinner, Cocktail and Wine menus
- Attend and participate in line up
- Participate and display understanding of menus through quizzing
Physical Requirements
- Ability to stand for up to 8 hours per shift.
- Ability to lift objects up to 50 lbs.
Job Types: Full-time, Part-time
Pay: $2.63 - $12.00 per hour
Physical Setting:
- Fine dining restaurant
Schedule:
- 10 hour shift
- 8 hour shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Supplemental Pay:
- Tips
Experience:
- Restaurant Experience: 1 year (Preferred)
Shift availability:
- Night Shift (Required)
Work Location: One location