Full Time/Part Time Client Care Coordinator - Administrative Assistant

If you are looking for a rewarding career in a progressive and supportive environment, you’ve found the right place. Be part of a team that is focused on changing lives, one session at a time!

Here are some things that you will love about TheraCorp:

• Flexible scheduling - your monthly work schedule will be set with your preferences in mind and we'll keep it the same so you don't have to worry about waiting for your work schedule before making plans!
• Part time employees are eligible for paid time off!
• A lively, uplifting, and supportive team
• Ongoing support for those moments when you may feel “stuck"
• Collaborative environment where we value your feedback and unique perspective. We value our staff and we make every effort to show it.

We are looking for a Client Care Coordinator / Administrative Staff to join our growing team and play a key role in establishing the direction and trajectory of the future of our practice. We are seeking an ethical, competent, organized, and hard-working professional who can work well under pressure, confidently confer with clients, and effectively manage administrative tasks and staff. You must be able to operate in a fast-paced, collaborative environment, and above all, embody the following key characteristics to help us accomplish our mission.

Key Characteristics:

• Inspire Hope - The ability to convey to clients that they’re in good hands by expressing confidence, empathy and optimism
• Strive to Improve - Never stop learning and improving your skills, ask for support and be able to accept constructive criticism
• Say "Yes" - Be a team player and be willing to lend a hand or step outside of your role for the better good
• Be Wrong. - It's OK to make mistakes because we want to see them and fix them rather than sweeping them under the rug
• Be an Independent Thinker - Ability to make decisions, solve problems and prioritize responsibilities

About Us:

Our mission is to transform the lives of individuals and families in our community by providing the most advanced and results oriented behavioral health and addiction treatment because everyone deserves “a life worth living”, free from distress and instability. Changing lives, one session at a time.

At TheraCorp Behavioral Health, we’re committed and passionate about what we do. We offer only the highest quality of care and support to individuals. By joining our team of passionate, highly motivated Licensed Professional Counselors and Clinical Social Workers, you don’t just become a part of the organization, but you become a part of a tight niche community that focuses on providing tools and assistance to those who need it most. This is where hope grows.

The Position:

Full Time/Part-Time Client Care Coordinator - Ability to start immediately!

We are seeking a full time exceptional, highly motivated, organized, hard-working candidate to join our outpatient team.

All candidates must have administrative experience. Basic billing experience and/or experience in the provision of mental health services is preferred, but not required.

MSW/MEd Students: We offer internship, field placement, and practicum positions. Client Care Coordinators can transition into an internship position at TheraCorp, if desired. We offer a stipend for field placement/internship positions taken on by existing CCCs who have been with us for 2 years or more.

Responsibilities Include...

• Oversing general office operations.
• Supervising, training, and mentoring office staff and delegating assignments to ensure maximum productivity.
• Monitoring and reporting accountability to ensure efficient operations.
• Resolving issues and coaching the front desk team members to ensure quality operations.
• Greeting clients in a professional and courteous manner, answering a high-volume of incoming phone calls, and delivering the highest in customer service to our clients by providing accurate and timely information.
• Answering potential client inquiries in a timely and accurate manner, scheduling appointments, and ensuring that clients are properly informed as to TheraCorp’s policies and procedures in regard to appointments.
• Working with insurance carriers/payors and clearing houses to perform insurance verifications to ensure that clients have adequate benefits and immediately reporting any discrepancies to the billing supervisor and/or clients.

** If you are interested in this position, please email careers @theracorpclinic.com a copy of your resume with the subject line: "I would be an awesome Client Care Coordinator"

Skills & Qualifications:

• Two years of administrative experience preferred
• Billing experience preferred
• Organizational skills
• Ability to work independently and under pressure, while managing multiple tasks, staff members, and responsibilities

*Available to start as soon as possible.

Job Types: Full-time, Part-time

Pay: $17.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person

Salary : $17 - $18