Field Application Scientist - Spectroscopy

Job Description

When you join us at Thermo Fisher Scientific, you’ll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.

Location: Tewksbury, Massachusetts

The Chemical Analysis Division (CAD) provides a diverse mix of analytical instruments and associated services to a broad range of end-user markets including Safety & Security, Environmental, Food Safety, Energy, Mining, Life Science Manufacturing and Recycling, to name a few. Its instruments are deployed in the field and on the line, in challenging environments where customers put a premium on robustness, reliability and ease of use. They allow them to make decisions where they operate and streamline their businesses. CAD is a complex division with a global footprint, broad product portfolio and diverse customer base.

How will you make an impact?

As a Field Application Scientist, you will support the commercial sales team on technical initiatives and priorities within the pharmaceutical and biopharma product segment. Facilitate product demonstrations and product training in the field, virtually and on-site. Are you ready to deploy your strong technical background Raman Spectroscopy and provide technical leadership in the use of our tools? If so, read on!

You will gain a deep understanding of the product lines, our markets, and how to ensure customers are successful with our products. The candidate will work collaboratively with the sales team to identify clear customer needs and to facilitate the demonstration of the technical feasibility for the division’s pharmaceutical industry solutions. Critical to this role is a strong connection to our product organization to provide feedback to product development about the evolving needs of our customers and new products to better meet customers’ needs in the markets we serve.

What will you do?

• Support the sales organization in both presales and post sales customer support functions to ensure successful customer solutions.
• Build and lead a virtual lab for live customer demonstrations, including the complete Pharma product portfolio with support to all global regions.
• Support the Territory Sales Manager for Pharma customers in the immediate Massachusetts area with lead generation, sales calls, and prospective customer on-site visits/demonstrations.
• Research and Author technical notes and white papers in collaboration with our marketing teams around industry relevant applications of our products.
• Maintain and catalog feasibility test reports from customer demonstrations.
• Provide technical mentorship to the sales and product management teams for better positioning of our technical solutions in the market.
• Provide internal technical consultation and support of our customer’s goals and new product developments.
• Attend and present products at trade shows and exhibitions.
• Maintain good working relationships with our global technical community of applications
• Collaborate with the internal partners on the development of training tools for customers, distributors. Content will include web-based training modules and videos.
• Act as a conduit for VOC exercises for Product Management and Marketing.

How will you get here?

Education

• Minimum of a Bachelor’s degree, ideally in Chemistry, Engineering or Biochemistry

Experience

• Knowledge and hands-on experience with molecular spectroscopy; Raman and NIR preferred.
• Experience scheduling and completing customer or channel partner visits preferred.

Knowledge, Skills, Abilities

• Sophisticated familiarity with Raman process analyzers
• Proficiency with Microsoft Office applications.
• Ability to effectively communicate, both orally and in writing, to management, customers, and third parties.
• Ability to travel domestically up to 50%.

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000 colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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