When you’re part of Thermo Fisher Scientific, you’ll do challenging work, and join a team that values performance, quality and innovation.
As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.
What will you do?
Process incoming purchase requisitions to generate purchase orders using Customer based procurement system and purchasing procedures
Track and update order status to on-site teams
Support reconciliation of shipping receipts with orders
Follow well defined procedures as outlined by Best Practices, SOP’s & work instructions.
Independently makes decisions and uses available resources to meet customer requirements.
Analyzes / maintains / reconciles various customer and Thermo Fisher reports to ensure customer and Thermo Fisher requirements are met.
Demonstrates proficiency at capturing, presenting and explaining job or site specific performance metrics.
Communicates with supervisor any customer issues or potential problems.
Promotes personal growth and development by staying abreast of new policies and improvements without the presence of site trainer and management team.
Listens to customer concerns, effectively diffuses dissatisfaction, and quickly identifies course of action with a goal of first call resolution within established turnaround times
Works effectively with a diverse cross-functional team.
Embraces Practical Process Improvement (PPI) methodologies
Positively represent Thermo Fisher Scientific at all times throughout customer locations.
Perform other tasks as needed.
How will you get here?
Education :
High School Diploma or equivalent from an accredited institution.
Knowledge, Skills, Abilities
Able to read, write and speak English
Displays a high level of confidentiality for both customer and Fisher
Must maintain Thermo Fisher Scientifics’ Four-I Values
Must have one to three years of progressive proven experience
Non-Negotiable Hiring Criteria :
Must possess a strong desire to serve the customer, and the interpersonal skills to deal with various levels of personnel at the customer site.
Must deliver excellent customer service to include maintaining a professional appearance at all times.
Possess the operating skills to use computers and learn to entry data in various systems as needed.
Must possess the organizational skills to multi-task and meet customer requirements as needed.
Must be proficient with a computer and the Microsoft Office suite of software.
Working Conditions :
Works independently at an onsite customer location.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job.
They are not a comprehensive list of all the duties and responsibilities associated with it.
Competitive wages & Excellent benefits package
Review our company’s
Medical, Dental, & Vision benefits-effective Day 1
Paid Time Off & Holidays
401K Company Match up to 6%(after 1 year)
Tuition Reimbursement eligible after 90 days
Employee Referral Bonus
Employee Discount Program
Recognition Program
Charitable Gift Matching
Company Paid Parental Leave
We will provide the vital equipment for your role including : computer, monitor, keyboard, mouse, etc.
We also provide any Personal Protective Equipment you may need including : lab coats, safety glasses, safety shoes, etc.
Last updated : 2024-05-18
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