VP of Operations

Job Description

We’re looking for a VP of Operations

ThinkCERCA is a platform designed to provide support for growth for everyone from students to teachers across subject areas, to district leaders. We are excited to grow our footprint! We are looking for a team member to help us support our internal processes and help us execute on gaining and supporting more customers. 

Why you want to join the ThinkCERCA team: ThinkCERCA is a Chicago-based company passionately committed to improving the quality of K-12 education. Built by educators, our online platform is designed to empower teachers in personalizing literacy instruction across disciplines. The ThinkCERCA Framework provides a common language for students, teachers, parents, and administrators to drive sustainable growth in student achievement. Our work has a demonstrated impact: the results of third-party studies show that schools that use ThinkCERCA see significant growth in their students' literacy and critical thinking skills. 

While the role is designed to support internal team members, the day to day work we support is in schools and districts, so we want someone who loves educators as much as we do and is committed to finding the most efficient and innovative ways to scale our proven impact in partnership with educators! The role will evolve quickly to overseeing key departments across a growing team.

ThinkCERCA is a top winner of the Gates Foundation Literacy Courseware Grant and has been consistently highlighted by Bill Gates himself as one of the most impactful tools in literacy. We are being used in schools across the country, and we are poised for tremendous growth based on our industry-leading growth results and award-winning platform. 

Here’s who we're looking for:

If you were to join the team, here are some of the things you would be doing:

• Defining, implementing, and revising operational policies and guidelines for the organization
• Developing and executing new growth initiatives
• Working with the team to hire new members as needed, including developing new position descriptions, vetting applicants/ensuring that our hiring practices are aligned to our commitment to diversity, equity, and inclusion. 
• After hiring, the Director of Operations would ensure that the new team members are well-trained and know where to go when they have new learning needs
• Working with the executive team to ensure that we have a strong system in place for continuing to attract, develop, and retain team members, including developing team evaluation parameters
• Liaising with departmental heads to develop financial plans and ensure company-wide operational efficiency, compliance, and execution of growth goals
• Keeping track of the company’s revenue margins and conducting budget reviews to maximize profits
• Overseeing client support services
• Managing procurement and resource allocation
• Liaising with partners, including finance partners and our board of directors
• Supporting team members in developing strategic plans, negotiations, and financial models

Here are some other things we are looking for:

• College degree required, advanced degree preferred
• Accounting and finance experience preferred
• Experience as an operator or a consultant a plus
• Administrative experience at the school or district level is a plus
• Excellent written, and verbal communication skills 
• Excellent analytical and pragmatic problem-solving abilities 
• Strong interpersonal skills - ability to interact effectively at all organizational levels Strong organizational and time management skills. 
• Strong computer skills with a proficiency in Salesforce, Quickbooks, the Google suite, Microsoft Office Suite, and Adobe Acrobat Professional
• An entrepreneurial drive that leads to innovation and growth for the team
• Interest in tech innovation
• A sense of humor

Bonus points if you:

• Have worked at another startup that has scaled
• You have the technical skills to support smaller business intelligence integrations 

Compensation:

• Competitive market rates are commensurate with experience.
• Generous benefits package.
• Opportunities for career growth within a dynamic, fast-growth tech company.

ThinkCERCA is an equal opportunity employer. Read about our company’s mission and culture here. 

Send resumes to eileen@thinkcerca.com.