Host/Hostess

Company Overview

Third Space Brewing is an award-winning production craft brewery located in Milwaukee, Wisconsin. We are a growing brewery with a passion for creating high-quality craft beer and a fun and welcoming “third space” for our customers (you have your home, you have your work, but everyone needs a third space). We have a tap room and beer garden on site in our 11,000 square foot brewing facility in the historic Menomonee River Valley, a summer beer garden in Elm Grove, and will soon be opening a restaurant, with a brewery and taproom in Menomonee Falls. Third Space Brewing currently sells beer in accounts throughout the state of Wisconsin.

We strive to create a company culture and a brand that is fun, approachable, and team oriented. We value impeccable customer service, hard work, integrity, and a devotion to creating and selling high-quality beer.

Position Summary

We are looking for a reliable, motivated and customer service focused individual to join our team as a host at our new restaurant & taproom in Menomonee Falls, Third Space Innovation Brewhouse. This position will start in June and operates year-round. This is a part-time position that will require nights, weekends and some holidays.

Qualifications

• 18 years old
• High school diploma or equivalent (preferred)
• Experience in service industry (preferred)
• Experience with customer service (preferred)
• Availability for nights, weekends and some holidays

Key Competencies

• Outstanding customer service skills
• Some knowledge of POS systems (handheld ordering system & restaurant seating)
• Familiarity with the Third Space brand and willingness to learn about craft beer and the craft beer industry
• Friendly attitude and composure in high stress & fast paced situations
• A team player that thrives in a team environment

Essential Job Functions

• Perform host duties at Third Space Brewing’s Innovation Brewhouse
• Welcome guests into the space with a friendly greeting
• Manage the flow of guests in and out of the business
• Answering phones and taking reservations
• Learning table layouts
• Making special arrangements for young children, large groups and any additional guests needs prior to seating them.
• Estimate wait times and communicate to guests effectively
• Seat guests, inform them of who is serving them, and ensure a smooth handoff
• Maintain merchandise and to-go beer cooler
• Process sales of merchandise and to-go product
• Always treat customers and your co-workers in a kind and respectful manner
• Assisting servers as needed in serving customers efficiently
• Clearing tables and resetting for new customers
• Be an expert on Third Space beers and Brewhouse menu
• Maintain a clean and safe environment for co-workers and customers
• Required to lift up and change 55-lb kegs and required to move kegs 165 lbs
• Ability to interface with POS software (handheld ordering system)

Non-Essential Job Functions

• Stock inventory and merchandise as needed (including shirts, glasses, to-go beer, and growlers)
• Organizing/filing essential paperwork
• Accurate record keeping
• Assisting with large in-house events as well as general large reservation

Job Conditions

• Restaurant & Brewery environment
• Indoor space with additional outdoor patio seating
• Required to be on your feet for 5-9 hours per shift
• Occasionally work both inside and outside
• Standard bar & restaurants conditions (i.e. wet floors, cold storage, etc)

Benefits

Below is a list of general benefits that we offer. Specifics can be disclosed and negotiated at the time of offer and final benefits will be reflected specifically on the Job Offer form. Benefits for full-time employees and part-time employees may differ.

• Access to company Health & Dental Insurance with employer contribution
• Access to company 401(k) plan with employer match
• Paid Holidays
• Paid Vacation
• Paid Sick Days
• Paid Maternity/Paternity Leave
• Beer Allocation (for 21 employees)
• Employee Discounts

How to Apply

• Send a current resume and cover letter explaining your qualifications for the position, relevant experience, and why you are a good fit for our team.
• Send applications to or 1505 W. St. Paul Ave. Milwaukee, WI 53233.

At-Will Statement

We look forward to developing our relationship with you and hope you view this opportunity as a chance to have a long-term positive impact on our business. Nonetheless, please understand that Third Space Brewing is an at-will employer. That means that either you or Third Space Brewing are free to end the employment relationship at any time, with or without notice or cause and nothing in this letter or Third Space Brewing policies or procedures, either now or in the future, are intended to change the at-will nature of our relationship.

Job Types: Part-time, Seasonal

Pay: $10.00 - $12.00 per hour

Expected hours: 4 – 30 per week

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 4 hour shift
• Evening shift
• Night shift

Weekly day range:

• Every weekend
• Rotating weekends
• Weekends as needed

People with a criminal record are encouraged to apply

Ability to Commute:

• Menomonee Falls, WI 53051 (Required)

Ability to Relocate:

• Menomonee Falls, WI 53051: Relocate before starting work (Required)

Work Location: In person

Salary : $10 - $12