Director of Sales

Serving Lancaster County Since 1929!

Few companies can claim over 95 years in business, but we can at Thomas E. Strauss, Inc. We owe our ongoing success to our exceptional staff and solid management team who are dedicated to an excellent guest experience.

Here is your opportunity to be part of a dedicated team at Thomas E. Strauss, Inc.

Our business is booming, and we are seeking outstanding team members who take pride in their work, and ownership of the position to ensure we are living up to our high standards and providing a friendly guest experience.

What we expect from you:

• A friendly, professional demeanor toward coworkers and guests – after all, our mission is to make people feel valued. We expect that of you, and we do our best to make YOU feel valued as well!
• Self-starter who owns the responsibilities of the role.
• A commitment to show up on time for every shift - ready to work hard alongside your team members.
• Your dedication to our values of diversity, integrity, excellence, accountability, community, and especially your willingness to have FUN!

Here’s what we offer to you:

• Competitive pay.
• Excellent benefit package and employee perks.
• Ability to earn unlimited employee referral bonuses.
• Ability to work in other business units within the hospitality group to make extra cash or gain new work experience. The more you know, the more you grow!
• A “work-to-live” not a “live-to-work” workplace!

Our Mission: Make people feel valued.

Our Values: Diversity, Integrity, Excellence, Accountability, Community and FUN!

Thomas E. Strauss, Inc., is a local family-owned hospitality group. Our businesses include Miller’s Smorgasbord, Miller’s Bakery, The Quilt Shop at Miller’s, Locally Made Food Shop, Anna’s Gifts & Sundries, Plain & Fancy Farm, AmishView Inn and Suites, Smokehouse BBQ and Brews, and Plain & Fancy Country Store.

Position Summary

Actively seek group business for AmishView Inn & Suites, Miller’s Smorgasbord and Plain & Fancy Farm Restaurant, as well as events/catering for Smokehouse BBQ and Brews and other business opportunities that make sense.

Essential Duties and Responsibilities 

The essential functions include, but are not limited to the following:

• Build and maintain great relationships with managers, leads, key industry partner, series partners, tour operators, group leaders, and other local businesses.
• Actively cultivate avenues of new business.
• Establish positive and efficient culture in the Sales Office.
• Ability to know and retain pricing and product information for AmishView Inn, Miller’s and Plain & Fancy, including relevant allergy information.
• Ability to know competitors’ information and propose rates that keep AmishView Inn, Miller’s and Plain & Fancy competitive and attractive to guests in a group market.
• Oversee and develop sales budget.
• Project future monthly and yearly group meals served at Miller’s and Plain & Fancy and group room nights reserved from AmishView Inn.
• Maintain current FIT contracts, adding new ones as needed. Assist with billing issues as needed.
• Update CRM and booking reservations systems, with all leads and reservations information for AmishView Inn, overseeing the same for Miller’s and Plain & Fancy.
• Oversee Group Sales Coordinator(s), assisting in day-to-day restaurant tasks, questions and troubleshooting.
• Manage day-to-day group tasks for AmishView Inn, such as lead, contracts, general hotel booking information, meeting room accommodations, group billing and follow up.
• Conduct site visits as needed.
• Coordinate specialty events as needed.
• Attend relevant tradeshows and sales missions, weighing and evaluating the worth of each show, making necessary changes as needed; always “ebbing and flowing”.
• Attend company and industry meetings as needed.
• Work with Director of Marketing as needed for internal and external marketing communications.
• Complete special projects as needed.

Minimum Qualifications (Knowledge, Skills, and Abilities)  

• Experience in sales leadership required
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Experience in outside sales
• Excellent writing skills
• Solid organizational skills
• Ability to identify and resolve problems in a timely manner
• Ability to multi-task and work in a fast-paced setting
• Ability to communicate well
• Ability to work independently
• Detail oriented
• Efficient typing skills