What are the responsibilities and job description for the Counter Clerk position at Thompson Tractor Company?
The Counter Clerk is responsible for creating customer and internal orders, working both independently and on a team. The Counter Clerk must be familiar with machinery including earthmoving equipment, diesel engines, electric power generators, lift trucks, on-highway trucks, and allied products. Extensive on-the-job training and e-learning must be successfully completed. The Counter Clerk will demonstrate initiative, commitment to teamwork, enthusiasm for customer service, and dedication to finding solutions in an efficient manner.
Essential Job Functions:
Essential Job Functions:
- Accurately process and complete parts orders with minimal supervision
- Assemble hydraulic hoses without supervision
- Identify hydraulic hose and fitting size and type; build replacement hoses to match specifications
- Operate all material handling equipment in a safe manner
- Respond appropriately to customer demands
- Maintain valid driver’s license and material handling equipment operator certifications
- Attend to after-hours call schedule as required
- Mentor other Parts Department employees as needed
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