Relief Veterinarian Technician

Description

Part Time with opportunity for full time

3 days a week

Saturdays are required

9-5:30 with a half hour lunch break

• Represent organization as a point of contact with fosters; requires strong customer service skills for polite behavior even in stressful encounters. Representing the organization professionally with our customers: the fosters, volunteers, and adopters.
• Multitask in fast paced environment 
• Follow and accurately execute daily routine of duties set forth by Director
• Update & input medical records in computer system during appointments
• Reception duties:
• Timely completion/reply to all emails
• Scheduling appointments or reminders on the calender/Neo system 
• Checking and sending reminders to fosters
• Communication to coordinators if medical status on a dog has changed
• Scheduling surgeries or appointments of various types at vet partners
• Monitoring the phone line when on duty and answering in a timely manner. 
• Emailing vet offices for records
• Checking transport lists for medical due. This will include communication with vet partners to acquire records, communication with fosters to get pets in for any medical due, scheduling any vet appointments for medical due.
• Handle medical appointments in office
• Transport &/or arrange transport for animals to offsite appointments 
• Alternating weekends on call with medical phone for emergencies 
• Keep work areas tidy, organized and well stocked
• Sanitize all clinic areas daily: Sweep/mop daily, Take out trash daily, Maintain sterile conditions, Clean animal cages and equipment.
• Inventory monitoring 
• Future opportunity to learn and assist in surgeries and surgery prep, anesthesia monitoring, post op monitoring, sedation, intubation, clean up, Sterilization and preparing surgery packs
• Heartworm treatment- Assist in restraint and distraction as doctor administers the medication. Obtains and verifies medications.
• Maintains safe, secure, healthy, and humane environment by sterilizing and wrapping instruments, sanitizing operating areas, verifying shelf life of medications, and complying with legal regulations.
• Enhances service reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
• Team player and positive attitude

Requirements

• Basic medical, Vacc, deworming, blood draws, restraint, etc 
• Laboratory work: fecals, urinalysis, bloodwork, tests
• Sick and wellness 
• Comprehensive full body exams
• General working knowledge of veterinary database platforms and technology 
• Working knowledge of the pharmaceuticals that are prescribed by the Veterinarian
• Good listening skills 
• Compassion
• Excellent Communication skills
• Physical stamina; Fast paced environment with physical ability to lift 50 lbs single handedly and limited breaks 
• Detail oriented; high organizational skills 
• Strong customer service skills
• Attention to detail for high accuracy; Thorough in note taking and recording in system for accurate and detailed records 
• Uniform: medical scrubs or organization Tshirt with appropriate athletic pants or shorts; closed toed rubber shoes 
• Future phone line coverage. No drinking alcohol or mind altering prescriptions when on call. 
• Must have ability to work with a variety of personalities in a fast paced, often emotional  environment and to stay focused on key goals considering such factors 

Performance Indicators:

• Records are available in Animals First in a timely manner
• No down time 
• Assertive in seeking out what needs to be done 
• Prompt and clear communication for positive relationship between the organization, vet partners, and fosters
• Positive feedback from fosters regarding timeliness and accuracy
• Fosters will not have to come back repeatedly if all meds are pre-packed and sent with them with clear instructions; fosters will always have meds ready for when they’re due, with proper and accurate instructions so they do not have to contact medical line
• Pickup meds are always ready and set out 
• Work stations are always left tidy and sanitized daily so that meds are not misplaced or scattered 
• Medical issues for dogs and cats are noticed by thorough exams and do not pose an issue later for lack of careful exams 
• All activities, meds, findings, etc are detailed in records for proper and accurate medical history
• Vet partners are satisfied with performance and work relationship
• Director of Clinic is satisfied and supported 
• Performance Reviews to be done bi-weekly during probationary period with Clinic Director