THIS IS A HYBRID ROLE WITH AN IMMEDIATE OPENING -AUSTIN-LAKELINE! SEE THE FULL JOB DESCRIPTION BELOW!
Job Title: Insurance Operations
Location: Austin- Lakeline
Duration: 12 months to possible permanent
Contract to hire: Yes
Hours: 8:00 - 5:00 onsite 5x a week for training - 6-8 weeks of training then hybrid/remote
Remote or Onsite: Onsite and
Start Date: 07/25
Education: High School Diploma is required; Degree preferred
What are the applications to be supported?
Microsoft Office skills
Excel - Pivot Tables; Formulas
PowerPoint - Able to edit or create PowerPoint Outlook Mail/Calendar
Soft Skill requirements (team fit/personality requirements)
Exceptional Organizational Skills
Able to Multi-task
Strong Communication Skills Able to build and maintain strong working relationships
Responsibility:
- Focused on coordinating timelines and drafting documents related to the client’s renewal process
- Working closely with our internal client teams in order to provide superior customer service and consistent deliverables
The Ideal Candidate
- High School Diploma required; Degree preferred
- Microsoft Office proficiency: Excel, PowerPoint, and Outlook - knowledge of Excel formulas, pivot tables, editing or creating PowerPoint slides, and Outlook mail/calendar communication.
- Exceptional organizational skills: work on multiple accounts and at different stages in the renewal process, so being organized is important to your success in this role
- Strong communication skills: collaborate with client teams who are remote, so the ability to communicate effectively is key
- Drives timely and accurate production/processing of complex documents/information (including report preparation).
- Maintains a solid understanding of the core aspects of relevant Insurance and related legislation (customer awareness) and strengthens new and established relationships
- Builds and maintains strong working relationships with internal and external stakeholders and serves as the point of contact regarding any potential problems.
- Adheres to Company policies and performance standards and recommends improvements.
- Contributes to the achievement of Operations team Service Level Agreements (SLA), Key Performance Indicators (KPI), and business objectives
At ThreePDS, our mission is to provide the highest quality staffing solutions on contract and/or permanent basis within the framework of a highly personalized and transparent approach. We Partner with Clients and Candidates alike to provide the highest level of service to achieve a common goal.