Job Posting for Certified Harley-Davidson Technician at Thunder Tower West Harley-Davidson
Harley-Davidson Certified Technician
Service Department Operations:
Provide prompt, dependable, high quality, vehicle service to (internal & external) customers.
Complete repair work within the scheduled or allotted time period whenever possible. Continually improve their “efficiency” skill.
Maintain productivity (time spent working on billable jobs) as close to 100% as possible.
Accept work assignments from Service writer/Manager.
Requests parts for the job as early as possible when needs become known.
Perform service, repair and customization work in accordance to factory specifications.
Assist Service Writer/Manager of additional work needed or any delays in expected completion as soon as they become known so that customer may be contacted and notified of the delay.
After job is finished ensure proper completion and filing of paperwork.
Keep work areas as clean as possible and assist others with maintaining shop cleanliness.
Maintain technical (PHD and other) qualification by completing any necessary training programs assigned to you by the Service Manager.
Customer Service:
Minimize come-backs and deal with them promptly and satisfactorily when they do occur.
Keep customers’ vehicle cleaner that when it was dropped off.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
Sign up to receive alerts about other jobs that are on the Certified Harley-Davidson Technician career path.
Click the checkbox next to the jobs that you are interested in.
Sign up to receive alerts about other jobs with skills like those required for the Certified Harley-Davidson Technician.
Click the checkbox next to the jobs that you are interested in.