Deposit Operations Specialist - Accounting Clerk

Deposit Operations Specialist

The Deposit Operations Specialist supports routine day-to-day operations of consumer and commercial banking. Under close supervision, this job performs limited to low risk administrative/transactional banking tasks such as drafting daily proofs and processing payments that follow standard procedures.

Key Responsibilities and Duties

• Answers service calls and responds to customer questions to ensure customer gets the information they require.
• Drafts daily proofs and reconciliations that are compliant with corporate accounting and control policies.
• Processes payments, tickets and online entries and ensures that all information is accurate.
• Researches routine customer, branch or bank inquiries and escalates issues as necessary.
• Considers multiple resources and records when investigating customer inquiries.
• Enters transactions into CRT/PC and balances general ledger accounts.
• Ensures work is properly safeguarded and controlled in accordance with banking policies and procedures.
• Prepares daily and monthly general ledger account reconciliations for deposit accounts including clearing and suspense accounts.
• Provides communication of open items requiring corrective action by deposit operations staff.

Educational Requirements

• High School Preferred

Work Experience

• No Experience Required; 2 Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level

3IC

PREFERRED QUALIFICATIONS:

• Knowledge and experience of basic accounting procedures

• Proven data entry and/or typing skills with experience as a Data Entry Operator or Accounts Payable Clerk

• Excellent communication skills both verbal and written

• Strong Attention to Detail

• Ability to work within a deadline driven environment

• Experience with MS Excel & Oracle programs

ADDITIONAL JOB RESPONSIBILITIES:

• Reconcile general ledger data from source documents within deadlines and ensure accuracy

• Compile, verify accuracy and sort information to prepare source data for data entry

• Research and analysis of outstanding variances and obtain further details for complete reconciliations

• Demonstrate familiarity with entering debit and credit journal entries into general ledger system

• Generate daily reports and store in designated file locations

• Respond timely to requests for additional information for reconciliations and reporting

#LI-CS1

Base Pay Range: $17.10/hr. - $29.50/hr.

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

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Company Overview

TIAA Bank, a division of TIAA, FSB, provides nationwide banking services to consumer and commercial clients through a variety of channels, including online and mobile applications, as well as its Florida-based financial centers.

TIAA has entered into a definitive agreement to sell TIAA Bank to new investors with extensive experience in financial services, as part of the company's strategy to refocus on its core retirement business and Nuveen, the company's asset manager. When the transaction is complete, in 2023, TIAA will retain a non-controlling stake in the bank, demonstrating the company's confidence in the bank's future success.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That's why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755

Email: accessibility.support@tiaa.org

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