Data Analyst

Overview

Ticket Boat, Inc  is a secondary market ticket broker, specializing in providing inventory to all major sporting competitions, concerts, and live entertainment across the globe. We provide our expertise to help our clients gain entry to their favorite shows and events, helping to create lasting experiences and lifelong memories. At Ticket Boat, we blend a love of sports, music, and entertainment, with a desire to develop strong business professionals, while maintaining a goal of achieving an elite level of order accuracy.

Under the general direction of either an Asset Manager or Asset Assistant Manager, the Data Analyst focuses on strategic business objectives through acquisition of inventory. Trains and directs Jr. Product Analysts while managing pricing of inventory, acquiring and selling large amounts of inventory. Data Analysts are managers over the inventory that is purchased for their specific portfolio and pricing.

Responsibilities

• Prepare the daily on-sale list, analyzing past performance and metrics data.
• Identify profitable opportunities based on said analysis.
• Manage the process of acquiring large amounts of inventory, pricing of the inventory, and ensuring the sale of each product obtained.
• Provide direction over their inventory portfolio while helping coordinate buying decisions.
• Complete eight tiers of training and obtain certification related to inventory management.
• Purchase new product daily through research, websites, leads and daily on-sale assignments.
• Support asset specialists on a schedule and establish objectives on what and when to buy.
• Help with Jr. Product Analysts to price and manage ticket inventory according to secondary market prices and adhere to maximizing events based upon areas, such as market volume, annual upswings/downswings and re-pricing and re-staggering after sales. Required to mentor at least one Jr. Product Analyst to help their growth.
• Assist with problem orders and related support of purchase processes. Ensure tickets for events are in hand for inventory to be sold.
• Help establish metrics on exchanges, coordinating with the Asset Manager and then maintaining the metrics to keep them at the top level. Responsible for shipping and expired denials on their events.
• Give input on Season Renewals and renews if help is needed.
• Create purchase orders for purchased events if overflow is needed.
• Help supervise closedown list, reconciling day’s sales, purchase orders, inventory and auditing closedown of the previous day’s business which includes finishing the closedown for that day along with overflow on other’s as needed.
• Make sure all inventory purchased is deliverable, shared, and ready to sell using the DNS, TNS, and pricing reports. This needs to be done daily.
• Be available to address emergencies with inventory that occasionally arise.
• Inventory not shared must be done daily along with assisting in expiring inventory.
• Data Analysts may have phone call quotas that need to be met daily.
• Price entire inventory in a week and update pricing report, price some inventory each day. Front side needs to be done daily and expired done daily.
• Run point on specified events all seven days for on-sales and managing. Be on-site for larger events.
• Look over the on-sale list for specified areas, running point on on-sales, making sure others know what to buy 15 minutes before the on-sale, giving feedback to the on-sale list on things missing or more things to add. Responsible for making sure all events on on-sale list are purchased.
• Look over pricing reports daily to see what inventory is needed to reload portfolio along with ensuring priced weekly.
• Responsible to hit over $1 million in gross margin on the inventory they manage.
• Maintain Customer/Item Database.
• Skilled regular work in SQL, Python and advanced Excel reporting.
• Identify and report any safety hazards immediately.
• Maintain good housekeeping in personal area and all commons areas.

Qualifications

Any combination of education and experience providing the required skill and knowledge is qualifying. Typical qualifications would be equivalent to:

Education/Experience:

• High school diploma or GED minimum, prefer some college coursework in Marketing /Sales, Finance or related field
• 2-3 years market analysis experience

Skills:  

• Ability to communicate clearly over telephone, via email and in person
• Excellent customer service skills
• Excellent interpersonal communication skills, including heavy telephone and email communication
• Excellent leadership
• Attentive to detail
• Basic typing and keyboarding
• Good organizational skills; ability to prioritize multiple tasks
• General office equipment
• Computer skills in Microsoft Suite
• Judgment generally based on precedent, initiative required
• Judgment and problem solving skills based on analysis of figures, data, trends and results of various types

Knowledge:

• Ability to analyze market trends and develop pricing
• Strong understanding of sales and marketing

Licenses:

• N/A

Special Requirements:

• Regular and predictable attendance is required
• Predominately sedentary work
• Acute sight and hearing required 
• Ability to move 20 pounds on a regular basis, occasionally move up to 50 pounds

Note:  This job description should not be construed to imply that these requirements are the exclusive standards of the position.  Incumbents will follow any other instructions, and perform any other related duties, as may be required.  Reasonable accommodation will be provided to qualified individuals with disabilities. The employer has the right to revise this job description at any time.  The job description is not to be construed as a contract for employment.

OMNI and our clients are Equal Opportunity Employers and seek diversity in candidates for employment. EEO Employer W/M/Vet/Disabled/Sexual Orientation/Gender Identity.