Clinical Care Coordinator

Description

Position Summary
 

The Clinical Care Coordinator I primary responsibilities are focused on managing high risk patients by assisting their navigation through the healthcare system, preventing unnecessary ER use, and preventing the need for hospitalizations and re-admissions and encouraging generic medication use.

Major Duties and Responsibilities 

• Required to visit patients in the hospital and at home to gather additional information and provide patient/caregiver teaching and education, as well as coordinate care with external organizations and provide resources as needed.
• Will assess patient compliance, home care needs, DME needs, as well as other needs and issues.
• Work closely with insurance companies to meet shared savings goals.
• Participate in clinical trainings and assist in coordination or provision of continuing education for clinical staff.
• Serve as a resource to all staff about patient care coordination, availability, and any additional pertinent information.
• Participate in ongoing NextGen training and assist the clinical team in optimized development and use of the EMR system.
• Participate in quality improvement initiatives and attend team meetings as directed.
• Other duties as assigned.

Knowledge, Skills and Abilities

• Knowledge of appropriate medical terminology.
• Knowledge of computer systems and applications such as Excel, Word.
• Skill in communicating clearly with diverse publics.
• Skill in planning, organizing, delegating and executing tasks.
• Skill in providing excellent customer service.
• Skill in writing Plans of Care.
• Ability to work scheduled hours as defined in the job offer.
• Ability to establish/maintain effective working relationships with patients, medical staff and the public.
• Ability to read and understand oral and written instructions and follow written protocols.
• Ability to document and maintain records and test results.

  Position Summary
   

  The Clinical Care Coordinator I primary responsibilities are focused on managing high risk patients by assisting their navigation through the healthcare system, preventing unnecessary ER use, and preventing the need for hospitalizations and re-admissions and encouraging generic medication use.

  
  Major Duties and Responsibilities 

• Required to visit patients in the hospital and at home to gather additional information and provide patient/caregiver teaching and education, as well as coordinate care with external organizations and provide resources as needed.
• Will assess patient compliance, home care needs, DME needs, as well as other needs and issues.
• Work closely with insurance companies to meet shared savings goals.
• Participate in clinical trainings and assist in coordination or provision of continuing education for clinical staff.
• Serve as a resource to all staff about patient care coordination, availability, and any additional pertinent information.
• Participate in ongoing NextGen training and assist the clinical team in optimized development and use of the EMR system.
• Participate in quality improvement initiatives and attend team meetings as directed.
• Other duties as assigned.

•  

  Knowledge, Skills and Abilities

   

• Knowledge of appropriate medical terminology.
• Knowledge of computer systems and applications such as Excel, Word.
• Skill in communicating clearly with diverse publics.
• Skill in planning, organizing, delegating and executing tasks.
• Skill in providing excellent customer service.
• Skill in writing Plans of Care.
• Ability to work scheduled hours as defined in the job offer.
• Ability to establish/maintain effective working relationships with patients, medical staff and the public.
• Ability to read and understand oral and written instructions and follow written protocols.
• Ability to document and maintain records and test results.

Qualifications

Education / Training / Requirements

• High School Diploma/GED.
• Active licensure as a Registered or Licensed Nurse in Virginia.
• Minimum of 1 years experience with direct patient care.

Physical Demands

• Ability to stand and walk for long periods of time.
• Ability to sit for extended periods of time.
• Ability to climb or balance for limited periods of time.
• Ability to occasionally reach, bend, stoop and lift up to 50 lbs. *
• Ability to grasp and hold up to 25 lbs.*
• Ability to hear normal voice level communications in person or through the telephone.
• Ability to speak clearly and understandably.
• Ability to taste and smell.

Success Factors

• Alignment with Company Mission and Core Values
• Open Communication/Positive
• Goal Driven
• Excellent Customer Service
• Juggles Multiple Priorities
• Accuracy and Attention to Detail
• Accomplished in word processing and worksheet utilization