Regional Crisis Specialist

Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

The Global Crisis Management function is part of the broader Physical Security (PSec) department; and our mission is to mitigate the loss to our People, Assets, Operations, and Reputation from off-platform & physical-natured crises through highly-effective Crisis Management Teams (CMTs). The aim is to ensure the safety and security of our employees, maintain the continuity of critical operations and minimize the impact to our brand reputation in the face of a physical security crisis. Our program has global coverage across all ByteDance corporate offices, products & services (excluding Data Centers & TikTok US Data Security - USDS), and focuses on the assessment, anticipation, preparedness, response, recovery & review of PSec crisis situations.

As the Regional Crisis Specialist, you will be responsible for assisting the Regional Crisis Manager in advancing & operationalizing the Global Crisis Management program for the region.

Responsibilities:

• Assist the Regional Crisis Manager with enhancing crisis preparedness/ managing response in the region
• Assist with specialty plan development (risk or contingent-specific)
• Assist the design, development, conduct, and evaluation of CMT training & exercising engagements in the region
• Support regional risk identification & evaluation activities
• Assist on programmatic projects aimed to enhance overall enterprise and cross-region crisis preparedness
• Provide overall support during real-time response activities, including scribing responsibilities
• Help manage CMT Larkchat groups and CMT membership
• Responsible for regional reporting, engagement tracking, scheduling, and other administrative activities
• Act as in-region backup for Regional Crisis Manager

Qualifications

• Experience in crisis management and/or business continuity training/exercise development and facilitation in a region-capacity
• Working knowledge of crisis management frameworks and program delivery at large companies, Tech industry preferred.
• Strong project management, report writing, incident scribing and communication skills.
• Coordinating corporate functions in a highly complex environment (multi-national preferred).
• Writing clearly and succinctly, and in a manner that appeals to a wide audience.
• Smart/logical judgments and decision-making during high-urgency situations.
• Global and diverse business environments.
• A couple of years of experience in business continuity, crisis management, or emergency management.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at Recruiting.Corp@tiktok.com.
Job Information
The base salary range for this position in the selected city is $88000 - $140000 annually.

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Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

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At ByteDance/TikTok our benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support ByteDancers to give their best in both work and life. We offer the following benefits to eligible employees:

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We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

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Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off(PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

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We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.