Solutions Architect, Global E-commerce

TikTok
San Jose, CA Full Time
POSTED ON 5/11/2024 CLOSED ON 6/9/2024

What are the responsibilities and job description for the Solutions Architect, Global E-commerce position at TikTok?

Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Mountain View, Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul, and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

Global E-Commerce is a content E-Commerce business with international short video product as the carrier. It is committed to becoming the first choice for users to discover and purchase good products with affordable prices. Global E-Commerce business team hopes to provide users with more tailored, active and efficient consumption experience, enabling merchants to receive stable and reliable platform services in different scenarios such as live e-commerce, short video content E-Commerce, so as to make more affordable and high-quality products sell easily and a better life within reach.

Responsibilities:
  • Lead initiatives to integrate the E-Commerce marketplace with Sellers and 3rd Party Integrators (3PIs), while maintaining effective communication with internal and external stakeholders..
  • Engage in detailed technical discussions and design exercises to educate Sellers, their development teams, and 3PIs about the benefits of leveraging TikTok E-Commerce's integration-focused products and features.
  • Create and deliver impactful presentations, white papers, product demos, sample solutions, and discussions to increase awareness and drive adoption of TikTok E-Commerce APIs.
  • Collaborate closely with Sellers and 3PIs to gain insights into their usage of our API services and provide valuable feedback to the product and technical teams for continuous improvements.
  • Demonstrate versatile skills to foster collaboration, architect solutions, analyze interconnected systems, conduct testing, and solve complex problems.
  • Forge strong partnerships with product management and product marketing teams to shape the API product roadmap and develop effective go-to-market strategies.
  • Facilitate the collection of customer feedback, distill and translate it into clear business and technical requirements for the product and engineering teams.
Qualifications
  • 2 years of design, implementation, or consulting in applications and infrastructures experience.
  • 5 years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience.
  • Experience working within software development or Internet-related industries
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at pdi.accommodations@tiktok.com
Job Information
The base salary range for this position in the selected city is $210000 - $358000 annually.



Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.



At ByteDance/TikTok our benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support ByteDancers to give their best in both work and life. We offer the following benefits to eligible employees:



We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.



Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off(PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.



We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

Salary : $210,000 - $358,000

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