Training and Awareness Analyst - USDS (MTV)

TikTok
Mountain View, CA Remote Full Time
POSTED ON 3/15/2024
Responsibilities
About TikTok U.S. Data Security
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security (“USDS”) is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Team Intro
The USDS Security - Risk & Compliance team is responsible for managing USDS security compliance in accordance with US compliance requirements and objectives, and providing industry leading governance, risk, and compliance services.
The core service offerings include: Compliance & Security Risk Management, Controls & Compliance Framework, Security Compliance Policies, Charters, & Protocols, Vendor Program & Third-Party Risk Management, Governance, Risk, & Compliance (GRC) Platform, and Security & Compliance Behavior & Culture.
In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.

Responsibilities
TikTok is seeking a Training and Awareness Analyst to be part of the USDS Security Risk and Compliance team. The Training and Awareness Analyst will have a significant impact on advancing the security and compliance culture and behavior of the USDS organization. The Analyst will play a vital role in development and facilitation of training and awareness content, identifying program gaps and driving maturity, and helping to establish metrics to measure program effectiveness. Responsibilities include but are not limited to:
  • Cultivating cultural behavior within the organization that prioritizes security and compliance
  • Championing security and compliance best practices through development of engaging training materials
  • Promoting awareness of risk and compliance-related initiatives and USDS objectives and requirements
  • Working with cross-functional leaders to support the development of role-based and specific use case training
  • Establishing and collecting metrics to assess the efficacy of the Training & Awareness Program, and continuing to leverage metrics to iterate on collateral
  • Compiling quarterly metrics for phishing simulations, ensuring accurate data representation and analysis
  • Developing collateral (e.g., presentations, workshops, discussion forums) for internal USDS Security and Privacy team marketing
  • Ensuring training and awareness content and initiatives are aligned with USDS requirements and objectives, and meet industry standards
  • Creating campaigns based on risk assessment, utilizing various communication channels such as webinars, gamification, videos, infographics, social media, and blogs
Qualifications
Minimum Qualifications
  • Bachelor's degree or similar or equivalent relevant work experience.
  • 2 years of work experience in communications, journalism, writing, marketing or related areas.
  • 1 years of experience in Security Education & Awareness or related areas.
Preferred Qualifications
  • Experience in content management and a strong understanding of graphic design and video production tools (familiarity with Articluate 360, Camtasia and Canva preferred)
  • Strong analytical and problem-solving skills including the ability to work cross-functionally across multiple IT operational and security disciplines
  • Familiarity with IT security concepts, practices and tools
  • Team player and motivated self-starter who is resourceful and possesses a high degree of integrity and trustworthiness
  • Works well under pressure, within time and budget constraints, to solve problems and meet objectives
  • Excellent interpersonal and verbal and written communication skills with the ability to lead and inspire change
  • Executive level training and awareness experience is a plus
D&I Statement
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Accommodation Statement
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/ktJP6

Data Security Statement
This role requires the ability to work with and support systems designed to protect sensitive data and information. As such, this role will be subject to strict national security-related screening.

#LI-DS4
Job Information
The base salary range for this position in the selected city is $98800 - $196000 annually.



Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.



Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:



We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.



Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.



We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

Salary.com Estimation for Training and Awareness Analyst - USDS (MTV) in Mountain View, CA
$202,333 to $256,286
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