What are the responsibilities and job description for the Food Runner position at Timbers Resorts?
WE ARE:
Timbers Company is always looking for dynamic, driven people to join our team. We are passionate about exposing our Owners and guests to some of the most sought-after places on earth, and creating unparalleled experiences for families to make memories.
YOU ARE:
An inspired, driven individual who believes in providing outstanding customer experiences and comes to work energized and ready to carry that spirit throughout the day. You truly appreciate the opportunity to work with people who encourage, challenge, and support one another to be their best.
SUMMARY:
The Food Runner creates an excellent dining experience for members and guests by anticipating their needs and serving them in a professional and efficient manner. Provide food and beverage items in a friendly, enthusiastic, professional and timely manner.
ESSENTIAL FUNCTIONS:
Essential functions as defined are ILLUSTRATIVE ONLY and not a comprehensive listing of all functions and duties performed by incumbents within this classification. Essential duties and responsibilities may include, but are not limited to, the following:
- Assist the servers with presenting menus, answering questions and making suggestions regarding food and beverage service.
- Prepare baskets with required condiments and sides prior to serving.
- Confirm that all orders from the kitchen are accurate, have all required condiments and are presentable then serve to the member/guest.
- Always address the member/guest by name.
- Anticipate the members/guests needs.
- Observe member/guest to respond to any additional requests and to determine when service has been completed.
- Responsible for monitoring supplies, maintaining stock and keeping the kitchen/café areas in a clean and orderly fashion at all times.
- Responsible for assisting the servers in keeping sections and service areas in a clean and orderly fashion.
- Responsible for collecting/maintaining baskets throughout the course of the shift.
- Maintain a “full hands out, full hands in” perspective.
- Monitor kitchen times and relay times to servers/management.
- Maintain complete knowledge of menu, alcoholic beverages, specials and 86’d items.
- Complete daily/weekly checklists of duties and monitor supplies.
- Performs other related duties as assigned by manager.
- Other duties may be assigned as business demands.
Required Knowledge and Skills
- High School diploma or equivalent required unless currently enrolled.
- Minimum of one year previous experience as a server or server assistant in an upscale restaurant, hotel/resort or private club environment preferred.
- Certification of previous training in liquor, wine and food service including Alcohol Awareness Certification preferred.
- Must be able to work in an outdoor environment in all weather conditions.
- Must have professional appearance.
- Must be able to effectively multitask in an extremely fast paced environment.
- Must be able to comply with standards of responsible alcohol service.
- Must be physically able to safely lift and carry trays, kegs and cases weighing up to 50 lbs several times during the course of a shift.
- Must be physically able to climb, lift, reach, bend and stoop.
- Must be able to work in a standing position and walk for long periods of time.
- Must be able to effectively and professionally communicate with guest, co-workers and management.
- Candidates in this role will be able to read, write, speak and understand English.
PHYSICAL/MENTAL REQUIREMENTS:
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Runners work in fast paced environments. This job may be required to stand for long hours and are exposed to hot kitchen environments on a daily basis.
Salary : $10 - $0
