What are the responsibilities and job description for the Sales Associate - Full Time position at Tire Discounters, Inc?
General Description:
Join our growing team! At Tire Discounters, Our Sales Associates/Managers are the neighborhood trusted experts. They work in a fast-paced, high activity environment and are responsible for maintaining and achieving superior levels of customer satisfaction while increasing sales growth for their store location. No experience in automotive? No Problem! We will teach you, all you need is a desire to learn.
What Our Sales Associates/Managers Do:
- Evaluate customer needs and recommend products and services based on specific needs and interests
- Follow each customer ticket through to completion
- Provide Outstanding Customer Service to every customer
- Use problem solving skills to address customer concerns and/or issues
- Maintain a positive attitude
- Take accountability for the presentation of the property including outside the store, in the store, shop and restrooms
- Fill out paperwork fully and accurately following company policy and procedures
- Ensure sales growth for store location
- Make customer calls daily to increase sales opportunities
- Motivate colleagues to perform to their highest potential
- Assist in the shop as necessary (example: installing tires)
Health & Wellness Benefits
- Medical Coverage (three plan options to choose from)
- Dental Coverage
- Vision Coverage
- Wellness Program (including incentives)
- Employer Paid $15K Employee Life/AD&D Coverage
- Voluntary Life/AD&D Coverage (for yourself, spouse and child(ren))
- Voluntary Short Term and Long Term Disability Coverage
- Voluntary Group Accident and Critical Illness Coverage
- 401(k) Retirement Savings Plan (includes company match)
- Employee Assistance Program (EAP)
- Personal Assistant for Health Related Appointments and Questions (Heath Joy)
- 24/7 Free Teledoc
Investing in Your Future
- Paid Training at Tire Discounters University and in a digital learning platform
- Paid ASE Certification
- Company Tool Program
Pay & Recognition
- Paid Weekly
- Bonus, SPIFF, or Commission at All Store Levels
- High Bonus Potential with High Car Count
- Recognition Awards, Events, and Trips
- Employee Discounts and Perks
- Employee Referral Program
Work/Life Balance
- 5 Day Work Week
- Closed Sundays
- Paid Personal Days Paid Holidays (Closed: New Year’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day, and Christmas Day)
Sales Associate/Manager Requirements:
- At least 1 year of retail sales experience, commissioned sales experience is a plus.
- Strong Customer Service Experience
- Ability to multi-task
- Strong organization and communication skills
- Ability to stand for long periods of time without sitting
- Ability to lift up to 75 pounds
- Desire to succeed and grow with the company
- Ability to work in a fast-paced work environment
- Self-motivated and Goal-oriented with the ability to meet productivity objectives
- Must have a valid driver’s license
- Tire Industry experience is a plus
- Ability to work Saturdays Working conditions are considered acceptable, but occasionally involve exposure to mechanical hazards and outside weather conditions
- Authorized to work in the USA and at least 18 years of age
About Us:
Founded in 1976 in Cincinnati, Ohio, Tire Discounters is the nation’s largest, 100% family owned and operated independent tire provider and is recognized as Tire Dealer of the Year, a national industry designation. The company is growing rapidly and leads the way in providing unique and innovative customer benefits designed to make tires last longer and maximize the overall performance of a vehicle. Tire Discounters’ ASE-certified technicians provide routine automotive repair and factory scheduled maintenance.
The company has more than 400,000 tires in stock available for installation, most for same-day installation. Tire Discounters currently employs more than 1,400 people in over 140 locations in Ohio, Kentucky, Indiana, Tennessee, Georgia, and Alabama.
Tire Discounters also owns three distribution centers, located in Sharonville, Ohio, La Vergne, Tennessee and Athens, Georgia. The company’s headquarters are in downtown Cincinnati, Ohio. www.tirediscounters.com
Qualified candidates may call our Career Hotline at (513) 618-7880 for more information about this position or other career opportunities with Tire Discounters.