Customer Service Advisor

Tire Doctor Automotive Center
Cornelius, NC Full Time
POSTED ON 5/16/2022 CLOSED ON 6/14/2022

What are the responsibilities and job description for the Customer Service Advisor position at Tire Doctor Automotive Center?

Come join a growing team that’s been serving the Cornelius and Davidson communities for a generation. If you have a passion for serving people, and like being around cars and talking to people about them, this is the position for you.

Job responsibilities will include:

  • Greeting customers and gathering vehicle and service information upon arrival
  • Clearly writing up and communicating service needs with technicians to minimize errors in service
  • Making recommendations to customers and helping them to make informed decisions about their vehicle's care
  • Answering phone calls and giving estimates for service requests as well as contacting customers regarding service updates
  • Keeping the front desk and lobby neat and creating a welcoming environment for customers

The ideal candidate will have strong communication skills and previous experience in the automotive field. The position starts at $12-15/hour depending on relevant prior experience. All full-time positions have access to health insurance, 401K, Paid Time off, and other benefits. Well qualified candidates should expect a preliminary phone call and interview from a member of our team in 1-2 business days following your application.

Job Types: Full-time, Part-time

Pay: $12.00 - $15.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Cornelius, NC 28031: Reliably commute or planning to relocate before starting work (Preferred)

License/Certification:

  • Driver's License (Preferred)

Work Location: One location

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