MAINTENANCE

Lead Maintenance Technician

The Hotel Maintenance Technician maintains all building related systems to ensure the safety of hotel guests, associates and vendors. Ensures compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintains building complex as energy efficiency as possible constantly looking for ways to save energy.

Duties and Responsibilities:

• Assist with preventative maintenance and complete report work orders such as replacing ceiling tiles, light bulbs.
• Patching vinyl, etc., to maintain the hotel and keep the product quality standard.
• Perform preventative maintenance assignments on a scheduled basis (e.g., "room care").
• Assist in checking electrical systems such as air conditioning controls, television sets, lighting systems, and make minor repairs and/or replacement.
• Assist in checking and making routine repairs and assist on major repairs of all hotel equipment including small appliances, kitchen equipment, laundry equipment, boilers, pool equipment, HVAC, hand and power tools and general plumbing systems and fixtures such as pipelines, toilets and sinks, kitchen, and laundry equipment.
• Service the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs.
• Maintain the building exterior and """"curb appeal"""" (e.g., snow removal, lawn care, painting, gardening).
• Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors windows and counters. Paint and finish furniture and fixtures if needed.
• Respond in a courteous manner to all guest questions, complaints, and/or requests to ensure strong guest satisfaction.
• Perform any other job related duties as assigned.

Position Experience and Requirements:

• Experience in a hotel or a related field preferred.
• High School diploma or equivalent required.
• Licensed in a trade preferred (plumbing, electrical, HVAC, carpentry, etc.).
• Valid Driver’s License.
• Acceptable Motor Vehicle Driving Record.
• Must be able to sit, stand, bend, squat, reach, climb and walk, for extended periods of time.
• Must be able to frequently lift 50 pounds and occasionally lift 100 pounds.

Note: This job description in no way states of implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.

Additional Expectations:

1. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.

2. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.

3. Speak with others using clear and professional language; answer telephones using appropriate etiquette.

4. Develop and maintain positive working relationships with others; support team to reach common goals.

5. Comply with quality assurance expectations and standards.

6. Stand, sit, or walk for an extended period. Move, lift, carry, push, pull, and place objects weighing less than or equal to 20 pounds without assistance.

7. This hotel operates seven (7) days a week and twenty- four (24) hours per day. All employees both management and hourly must realize this fact and be willing to hold a flexible schedule that includes nights, weekends, and holidays.

Job Type: Full-time

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Maintenance: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: Multiple Locations