Service Administrator

Overview

Titan Machinery needs to add a Service Department team member!  As a Service Administrator, you will be a valued member of Team Titan by:

This position is a great fit for your career if you:

As a Service Administrator you will be a valued member of Team Titan by:

• Taking Care of Our Customers: Complete all administrative work associated with the service department, including work order and warranty claim administration
• Being an Expert: Obtain customer contact information, unit, make, model, serial number, and payment method for all repairs.
• Showing Commitment to Excellence: Monitor customer machines’ warranty status to support the Service Deaprtment in proactively scheduling inspections and work prior to warranty expirations and advise on extended warranty options
• Being Safe: Show a focus on always keeping yourself and your team members safe.

Qualifications

This position is a great fit for your career if you:

• Have 1 years of related experience OR related education/training (degree, certificate, military, etc)
• Can use computer programs as needed to complete your work.
• Have great attention to detail, and enjoy working with numbers and reports
• Enjoy ‘tying up loose ends’ and connecting with multiple people to help bring a project to the finish line
• Love to learn and stay up-to-date on product training

Titan Machinery provides a generous total compensation package including the following:

• Health Insurance - Titan Pays the Premium for Single Coverage!!  
• Dental Insurance - Titan Pays the Premium for Single Coverage!!  
• Vision Insurance - Optional 
• HSA (Health Savings Account)— up to $1500 tax-free each year, paid to your account by Titan Machinery. 
• Parental Bonding Leave 
• Pregnancy-Related Leave 
• 401(k) with company matching on your FIRST DAY of employment 
• (PTO) Paid Time Off starts accruing on your First Day of Full-time employment! 
• Performance-based incentives   
• 7 Paid Holidays 
• Competitive Wages  
• Paid Long-term Disability Insurance 
• Paid Basic Life/AD&D Insurance 
• Optional Insurance Products: Life/AD&D Insurance, Short Term Disability, Accident & Critical Illness, Identity Theft Protection 
• FSA (Flexible Spending Account) for eligible expenses and dependent care costs 
• Employee Discounts at Titan Machinery, Vehicle Discount, Enterprise Car Rental, Hertz Car Rental, Choice Hotels, and Profile Plan 
• Titan Paid Employee Assistance Program (free and confidential Counseling, Legal Advice, and more) 
• Titan Paid Bereavement Leave 
• Ongoing Professional Training Opportunities 
• Tuition Assistance for educational/professional growth  
• Paid time for Team Titan Volunteer Activities in your Community 
• Volunteer Firefighter/EMT Paid Time Off 
• Titan Uniform/Branded Apparel Program 

Titan reserves the right to adjust compensation based on factors including but not limited to: scope and geography of the position, qualifications and experience of candidates, and other business and operational conditions. Titan Machinery is an Equal Opportunity / Affirmative Action employer: Women, Minorities, the Disabled and Veterans are encouraged to apply.