What are the responsibilities and job description for the Service Administrator position at Titan Machinery?
Overview
Titan Machinery needs to add a Service Department team member! As a Service Administrator, you will be a valued member of Team Titan by:
This position is a great fit for your career if you:
As a Service Administrator you will be a valued member of Team Titan by:
- Taking Care of Our Customers: Complete all administrative work associated with the service department, including work order and warranty claim administration
- Being an Expert: Obtain customer contact information, unit, make, model, serial number, and payment method for all repairs.
- Showing Commitment to Excellence: Monitor customer machines’ warranty status to support the Service Deaprtment in proactively scheduling inspections and work prior to warranty expirations and advise on extended warranty options
- Being Safe: Show a focus on always keeping yourself and your team members safe.
Qualifications
This position is a great fit for your career if you:
- Have 1 years of related experience OR related education/training (degree, certificate, military, etc)
- Can use computer programs as needed to complete your work.
- Have great attention to detail, and enjoy working with numbers and reports
- Enjoy ‘tying up loose ends’ and connecting with multiple people to help bring a project to the finish line
- Love to learn and stay up-to-date on product training
Titan Machinery provides a generous total compensation package including the following:
- Health Insurance - Titan Pays the Premium for Single Coverage!!
- Dental Insurance - Titan Pays the Premium for Single Coverage!!
- Vision Insurance - Optional
- HSA (Health Savings Account)— up to $1500 tax-free each year, paid to your account by Titan Machinery.
- Parental Bonding Leave
- Pregnancy-Related Leave
- 401(k) with company matching on your FIRST DAY of employment
- (PTO) Paid Time Off starts accruing on your First Day of Full-time employment!
- Performance-based incentives
- 7 Paid Holidays
- Competitive Wages
- Paid Long-term Disability Insurance
- Paid Basic Life/AD&D Insurance
- Optional Insurance Products: Life/AD&D Insurance, Short Term Disability, Accident & Critical Illness, Identity Theft Protection
- FSA (Flexible Spending Account) for eligible expenses and dependent care costs
- Employee Discounts at Titan Machinery, Vehicle Discount, Enterprise Car Rental, Hertz Car Rental, Choice Hotels, and Profile Plan
- Titan Paid Employee Assistance Program (free and confidential Counseling, Legal Advice, and more)
- Titan Paid Bereavement Leave
- Ongoing Professional Training Opportunities
- Tuition Assistance for educational/professional growth
- Paid time for Team Titan Volunteer Activities in your Community
- Volunteer Firefighter/EMT Paid Time Off
- Titan Uniform/Branded Apparel Program
Titan reserves the right to adjust compensation based on factors including but not limited to: scope and geography of the position, qualifications and experience of candidates, and other business and operational conditions. Titan Machinery is an Equal Opportunity / Affirmative Action employer: Women, Minorities, the Disabled and Veterans are encouraged to apply.
