Assistant Branch Manager

Surety Title Agency Coastal Region, LLC

Job Description

Job Title:        Assistant Branch Manager – Jersey City

FLSA Status: Exempt

Summary of Functions:

The role of the Assistant Branch Manager is to support in the supervision  and coordinate all details of the title transactions of an office location in a professional and effective manner.  Duties may include: protect stakeholder interests, maintain regulatory and internal compliance standards, maximize pre-tax margins, maintain positive relationships, maximize capture ratios, manage internal and external communications, assist the Manager and Sales Representative in development and growth of the office and any other duties assigned by the Branch Manager.

Essential Duties and Responsibilities: 

Maintains compliance with Surety Title Agency Coastal Region, LLC policies and procedures in accordance with governing laws, regulations, regulatory agencies and company standards.  Demonstrates on a consistent basis individual and team behavior that supports the culture of Surety Title. The essential duties and responsibilities of the Assistant Branch Manager may include but are not limited to the following:

• Assist in the management of branch staff and any activities involved in the closing of real estate transactions including: ensuring the proper handling of all funds and closings, reviewing daily banking activity, approving timesheets, reviewing bills, preparing and adhering to budgets.
• Ensures compliance with operations standards identified in the ALTA Best Practice Policy and Procedures, ALTA Best Practice Training Guides, Standard Operating Procedures, Work Instructions and Surety Dashboard Reports.  Implements any corrective measures identified by audits within 30 days.
• Coordinates all details of the title transactions.  Responds to customers, processes and clears files for closing, perform office closings or schedule closer for out of office closings, scan, disburse and post close files including preparing documents for recording.
• While performing the daily duties, the assistant Manager will also be assisting the Manager and Sales Representatives in the development and growth of the office.
• Ensures branch is managed in a manner consistent with the Company policies.
• Perform any other duties as assigned by the Branch Manager.

Supervisory Responsibilities                                             

The Assistant Branch Manager has in-direct oversight responsibility for specific branch employees.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience   

• Must have a High School Diploma or equivalent.  College degree preferred.
• Must have 5-7 years' experience in the title & settlement industry and with at least 2 years' experience as an escrow officer/closer.
• Must have a Title Producers License.
• Must be a Notary Public
• Must have a high standard of communication, presentation and organization skills.
• Must have knowledge of real estate practices, settlement and title and escrow curative procedures.
• Knowledge of title abstracting and examining is helpful.                               

Language Skills                                           

Ability to read, analyze, and interpret general business documents.  Ability to write reports and business correspondence.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Computer Skills                                           

To perform this job successfully, an individual should have knowledge of Microsoft Office; a fax machine; a copier/scanning machine; and a multi-line telephone.

Other Skills and Abilities

• Ability to multi-task.
• Ability to calculate payoffs, transfer taxes, mortgage taxes, etc.
• High Standard of organization and attention to detail.
• Ability to work under stress with time deadlines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and taste or smell. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderate.