Title Clerk, Full-Time

Summary: Responsible for providing clerical support such as preparing title commitments and policies, correspondence, writing routine letters and memos, receiving and directing visitors, arranging meetings and maintaining departmental records and files. Function as primary telephone operator where required.

All employees are expected to protect the information and assets of the organization through heightened awareness of information security, cyber security, and risk management best practices, as well as complying with all applicable laws, regulations, and organizational policies.

Responsibilities: include but are not limited to the following. Other duties may be assigned.

• Prepare title commitments and policies.
• Perform clerical duties such as typing, filing or routine work.
• Ensure reception area is neat and orderly and that forms or other display items are stocked and well maintained.
• Forward telephone calls to specific individuals and record messages when the individuals are not present.
• Assist customers and direct them to the proper individual when unable to assist them. Distribute mail and may answer general questions relating to services or arrange appointments as necessary.
• Classify, sort, and file correspondence, articles, reports, and other documents.
• Assist Manager, Searchers and Closers as needed.

Qualifications and Skills: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education/Experience:

· High School diploma or equivalent.

· Previous office experience with some secretarial skills preferred.

Knowledge/Skills/Abilities:

· Ability to respond to common inquiries or complaints from customers, co-workers or vendors.

· Must have good communication skills.

· Ability to define problems, collect data, establish facts, and draw valid conclusions.

· Must understand and comply with company policies and procedures.

· Must have the ability to maintain a friendly, helpful and courteous attitude when working with customers or co-workers under diverse conditions.

· Must have the ability to accurately and quickly complete standard mathematical calculations.

· Ability to apply concepts such as fractions, percentages and proportions to practical situations.

· Ability to use a calculator, computer and applicable software.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must have the ability to lift and carry 25 pounds for a distance of 50 feet.

Intent and Function of Job Descriptions: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills or working conditions. The duties and responsibilities enumerated are essential job functions except for those that begin with the word “May.”

Banterra promotes an Equal Employment Opportunity workplace which includes reasonable accommodation of otherwise disabled applicants and employees.

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

Job descriptions are not intended as and do not create employment contracts. Banterra maintains its status as an at-will employer.

Banterra bank is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, disability, protected veteran status, or any other characteristics protected by law.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• Are you 18 years of age or older?

Education:

• High school or equivalent (Required)

Work Location: In person