Operations Coordinator - New Install / Modernization (DC)

The first 3 letters in workplace safety are Y-O-U!

TK Elevator is currently seeking an experienced Operations Coordinator - New Installation and Modernization in College Park, MD. 

Essential duties and responsibilities:

• Sends turnover approval requests to turnover “mailbox” for all jobs that are scheduled for final inspection during the month Keeps JobSight and inter-department calendars accurate
• Receives final acceptance forms from the field, inputs the information date into JobSight; notifies appropriate personnel; forwards a copy of the final acceptance form to Regional Billing; and updates related reports
• Receives NIM audit reports; updates JobSight and sends to NIM Audit email
• Tracks jobs with NIM and/or interim maintenance and works closely with Sales Contract Administrator to ensure proper holds and/or adjustments are placed on existing service accounts under Modernization
• Receives completed booking packages from sales; reviews booking package for terms and conditions pertaining to certified payroll, NIM warranty and any other pertinent terms
• Prepares certified payroll package and sends to the Regional Certified Payroll Administrator
• Prepares project file, truck folder, mechanic folder and Letter One Package using the booking packages provided by sales
• Reviews distributor report for ship dates and updates JobSight. Includes reviewing the file to determine appropriate permits needed, preparing the permits, and preparing the intent to install forms to obtain the permit
• Prepares and logs change orders into JobSight. Includes following up on outstanding change orders, booking change orders, and providing time tickets/documentation to the customer as needed
• Prepares documentation and attends the weekly operation meetings and monthly order management calls Includes assigning tasks during/after the meeting If a project requires onsite visits the Coordinator may be asked to attend the kick-off meeting
• Schedules final inspections with all necessary parties
• Completes all project closeout documentation and sends to required recipients
• Fields calls from customers regarding status of jobs and answers inquiries
• Participates in the monthly A/R conference call with Regional Collections. Actively pursues and follows-up on A/R items Tracks and sends deposit checks to Regional Collections
• Assists in the preparation of payroll in JobSight for Superintendent approval Includes providing documentation required for payroll processing (approved receipts, approved override rate forms); and filing original expense receipts
• Receives and reviews union vacation request forms for conflicts and available time. Tracks time-off requests utilizing Vacation Tracker in Oracle, forwards reports to designated parties
• Submits warranty claims and accurately tracks to ensure timely processing of the warranty
• Performs other duties as assigned

• High school diploma or GED (general education degree); or one year certificate from college or technical school; or three to six months related experience and/or training in basic business administration; or an equivalent combination of education and experience
• Some elevator repair administrative work preferred
• Oracle database knowledge preferred
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions