Senior Analyst, Accounts Receivable

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T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!

T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond.

Reporting to the Sr Manager/Manager, Accounts Receivable, the Sr Analyst, Accounts Receivable will work within the Order to Cash (OTC) team to initially assist in implementing new areas within the Finance, Procurement & Supply Chain (FP&SC) Magenta Services group to develop continuous operational improvements, procedure documentation, and reports to achieve industry standard methodologies.

Applying strong analytical and customer service skills, the Accounts Receivable Analyst will be responsible for:
• Meeting OTC targets.
• Maximizing cash flow with a clear strategy for managing assigned portfolio of clients and revenue streams.
• Working closely with both internal and external partners to proactively identify and resolve issues.
• Ensuring invoice accuracy by reviewing and confirming that billing data conforms to specifications prescribed by the contract or established business rules.

This position may also be responsible and provide support for:
• Performing credit and collections related tasks including managing escalations, resolving deductions and disputes, and performing audits.
• Executing credit and collections related tasks including resolving any budget and controls related escalations.
• Periodic and timely credit review and analysis on all assigned accounts.
• Ensuring that credit risk ratings on accounts are appropriate and that actions recommended are in the best interest of T-Mobile.
• Credit limit actions on portfolio of accounts and regularly make recommendations regarding the appropriate and timely actions to mitigate risk.
• Participate in projects in various stages playing the role of an OTC expert.

The successful expert analyst must be an efficient self-starter with an ability to operate effectively in a fast paced, ever-changing environment. Familiarly with using SAP/ERP, Infosys, and Concentrix preferred.

This position must be adept at leading meetings with business partners, ensuring that all issues and concerns are identified and resolved in an amicable and professional manner. This role is also expected to mentor other positions within the OTC team in all aspects of credit and collections and functions as a leader.

Job Responsibilities:

• Periodic and timely credit review and analysis on all assigned accounts. Ensures that credit risk ratings on accounts are appropriate and that actions recommended are in the best interest of T-Mobile.
• Interact with Retail Partners, Sales, Legal, and Contract Administration
• Escalation/communication among TMO team members, both inside of the department and outside.
• Also responsible for other Duties/Projects as assigned by business management as needed.

Education:

• Bachelor's Degree Finance or accounting

Work Experience:

• 4-7 years Experience of ease with collecting and negotiating.
• 4-7 years General understanding of business and consumer credit.
• Experience with SAP.

Knowledge, Skills and Abilities:

• Microsoft Office (Required)
• Bankruptcy (Preferred)

#LI-Hybrid

#LI-Corporate

• At least 18 years of age
• Legally authorized to work in the United States
 

Never stop growing!
T-Mobile doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.