What are the responsibilities and job description for the Visit Big Sky Travel Counselor position at TogetHR Consulting?
ORGANIZATION OVERVIEW:
Visit Big Sky (VBS) is the official destination management and marketing organization for the Greater Big Sky Area, which includes the Big Sky Resort Area District (BSRAD), and the area twenty miles north and twenty miles south of the Big Sky intersection. VBS was established in February 2013 as a 501(c)(6) nonprofit, membership organization. In December 2017, VBS became the fiscal sponsor for the State of Montana-designated Big Sky Convention & Visitor Bureau (CVB) which was previously under the Big Sky Chamber of Commerce. As a result, VBS is a public-private partnership representing Montana Lodging Facility Use Tax (4%) dollars, local Big Sky Resort Tax Board allocated funds, and private business investment in support of tourism development, marketing and promotion to drive economic development in Big Sky. In addition, VBS oversees the Big Sky & Greater Yellowstone Visitor Information Center (VIC).
Open from Memorial Day through Labor Day, the VIC welcomes an estimated 3,000 visitors each summer season.
Tourism in Montana is the second largest contributor to the state's economy, and the #1 driving force behind Big Sky's economy. In 2018, Montana played host to more than 12.4 million non-resident travelers who spent upwards of $3.7 billion, directly supported 59,330 jobs statewide, and generated $230 million in state and local taxes according to the Institute for Tourism and Recreation Research.
POSITION SUMMARY:
The Visit Big Sky Travel Counselor is a full-time summer position, May to September, reporting directly to the Visitor Services Coordinator and will be the first point of contact for visitors in the Big Sky and Greater Yellowstone Visitor Information Center (VIC). This individual will be responsible for providing information and guidance on Big Sky and the surrounding areas including Yellowstone National Park. Information provided will consist of 1) directions to local businesses, trailheads and activities, 2) dining options, hours of service and experiences, 3) recreational activities for all ages, 4) real estate agencies and 5) re-location options, just to name a few of the frequent requests.
The ideal candidate is organized, knows this area, friendly and approachable while being eager to assist visitors in planning an exciting trip to Big Sky or assist once they arrive and brings an enthusiasm for outdoor recreation. Youll need to be an outstanding communicator and speaking a second language is a plus. Educating visitors on proper bear safety and how to properly use bear spray and the local business where they can purchase before heading out into bear country.
You can expect to interact with visitors traveling nationally and internationally as they share their stories of their travel journey.
Previous experience or education in hospitality, natural sciences, or outdoor recreation fields are preferred. This position will begin in May and go through at least Labor Day weekend. The work schedule may fluctuate to include weekends and holidays.
We are excited to talk with you further about this summer opportunity, so please submit your up-to-date resume and we look forward to talking with you soon!