Jira Developer

Topologe, LLC is a growing small business with its headquarters located in Washington, DC. It is a certified Small Disadvantaged Business. Topologe provides Software Engineering, Systems engineering, AI/Machine Learning, IT Infrastructure, Help Desk, Information Assurance, Project Management and Network Engineering Services. Topologe supports multiple DoD clients to include the U.S. Air Force, U.S. Army Corps of Engineers, Federal Aviation Administration, Dept of Interior Fish and Wildlife Service, among others. Topologe is also a prime contractor for multiple Indefinite Delivery Indefinite Quantity (IDIQ) contracts to include GSA IT 70, GSA OASIS (sub), FAA eFAST, etc.

This position is responsible for managing the configuration, maintenance, and daily operation of Jira applications. The Jira Developer will have experience in administering multiple complex and automated Jira on-site or Cloud environments. Requiring strong overall technical skills, excellent customer service skills, and superior organizational and prioritization management skills, this position needs to have a flexible approach to work in a challenging environment. This job is remote-friendly. However, this position is offered to U.S. applicants only. 

Responsibilities:

• Create complex Jira workflows, project workflows, field configurations, screen schemes, permission schemes and notification schemes.
• Create conditions, validators, and post functions; make changes to workflows, screens, fields, reports, and provide ongoing support for configuration maintenance.
• Create and manage users, groups, projects, and user permissions.
• Create JQL queries, filters, dashboards, and reports.
• Establish and promote best practices for using Jira tools.
• Help guide and maintain the organization of data in Jira tools.
• Configure, manage, and enhance Jira/Atlassian tools, including native functionality as well as researching, testing, and implementing apps.
• Troubleshoot access and/or performance issues, engaging Jira and/or app vendor support when necessary.
• Implement and maintain third party applications/integrations from the Atlassian Marketplace.
• Manage backups and restores of Atlassian cloud data.

Qualifications:

• Bachelor’s degree in technology, Business, or 3-5 years of IT experience in a related field.
• At least 3 years of experience working with Atlassian products, preferably with Jira Cloud environments – Jira/Confluence administration.
• Proven track record with Jira installations, migrations, and upgrades.
• General knowledge of Microsoft Excel, Access, and PowerPoint skills.
• Experience in report writing tools.
• Experience working with Data Models.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Must be customer service oriented.

What We Offer:

• Multiple Medical/Dental/Vision insurance options
• 401(k) Retirement Plan w/ matching Short Term and Long Term Insurance
• 11 Paid Holidays
• 3 weeks PTO
• Flexible Spending Account

We provide a comprehensive benefits package, including medical, dental, and vision insurance; paid time off and holidays; a flexible spending account; a 401(k) retirement plan with matching; Life insurance, short-term/long-term Disability insurance and more.