What are the responsibilities and job description for the Quality Supervisor position at Topy America?
Based on general direction by Quality Assurance Manager, ensure that quality auditing / patrol / testing performed by subordinate staff meets TOPY AMERICA, INC. objectives. To periodically audit (patrol) the manufacturing process for adherence the prescribed product quality requirements reflected within Control Plan / Standard / Customer Specifications. To be in conjunction with all ISO/TS16949: 2002 specifications. To support quality engineer’s and other departmental supervisor / engineering staff for investigation for quality concerns, gathering data / performing tests or other required means. To perform the role of TOPY representative relating to external or internal customer for quality concerns.
RESPONSIBILITIES
1. Achieves the quality department targets by ensuring quality produced disc, rim, and wheel products.2. Maintains, corrects, and supports a safe working environment in the department and in the plant
3. Strives to achieve the highest quality wheels by continuously checking the process daily for potential quality issues and immediately addressing them when discovered
4. Trains Associates in the fundamentals of wheel inspection ensuring that they understand the quality requirements at each process
5. Safeguards the Company’s investment in machinery and equipment by ensuring that Associates understand the fundamentals of TPM (Total Production Maintenance), and are practicing them on a daily basis
6. Manages the manpower assigned to shift to guarantee quality checks are routinely completed. This can be accomplished by cross training associates on more than one manufacturing line, planning for manpower shortages, and selecting the best people to fill open positions
7. Ensures that housekeeping in the work environment is practiced on a daily basis using the 5S principles by monitoring the plant conditions and offering suggestions for improvement
8. Immediately addresses quality related issues, including communication of equipment and machine breakdowns, scrap, quality holds, quality lab concerns, gage control, calibration, trial requests, work requests, and shipping requests to guarantee departmental performance
9. Continuously reviews the process and product for continuous improvement opportunities and works with Associates, Staff, and Management to implement positive change through Kaizen and Quality Circle activities
10. Reviews department for environmental impacts and compliance, addressing issues immediately when noted
11. Understands the IATF16949 and ISO14000 requirements and supports the process to maintain these designations
12. Maintains an excellent relationship with all support departments and staff
13. Understands and supports the positions and Human Resource policies of the Company
14. Exercises strict cost control and containment regarding the department’s budget
15. Completes the administrative functions of the job including timesheets, payroll, check sheets, work reports, and other documents as required
16. Assists the Manager in various tasks as required
17. Attends scheduled required meetings
18. Performs a fair and unbiased annual Performance Review for each Associate, using the requirements for each job as a guideline. The annual review should include an Action Plan for the Associates improvement and a timetable for the improvement items to be met
REQUIREMENTS
- A minimum of 2 years of experience within a supervisory role and at least 5 years of experience in a manufacturing environment
- Experience enforcing and possess understanding of policies supporting safety, quality, customer specification and HR policy. Experience with IATF16949 preferred.
- Excellent problem solving, diagnostic, and organizational skills
- Solid communication skills to assist with problem resolutions, and to maintain strong interpersonal relations
- Ability to complete various reports and documentation of departmental activities using Windows Office
- Ability to work under high stress and deadline pressures
- Ability to contribute as a team member to accomplish the goals and objectives set forth
EDUCATION
Associates degree or sufficient equivalent experience.
BENEFITS
- Medical/ Dental/ Vision insurance Day 1
- Company-paid life insurance
- Company-paid disability insurance
- 401k with company match
- PTO starting date of hire