Job Posting for Jr Leasing Specialist at Tortoise Community Management
Junior Leasing Specialist at 350-unit apartment community. This is a part time position - 30 hours per week (Monday through Thursday, 8 hours per day). You will assist the Community Manager and Leasing Specialist in leasing vacant apartments and ensuring current residents are provided with excellent customer service. The environment you will be working in will be relaxed but demanding.
The position includes an hourly rate plus regular leasing bonuses.
The ideal candidate is highly motivated and enjoys managing a variety of administrative responsibilities in a fast-paced environment and has strong customer service skills, and proficiency with MS Office and is bi-lingual in Spanish/English. This position requires initiative, strong customer service, excellent communication and the ability to work as a team player. A combination of sales, customer service and marketing skills is required to build relationships with perspective and existing residents. Former Leasing Experience is NOT required.
Job Responsibilities:
Answer phone calls and emails from prospective and existing residents in an efficient and timely manner.
Schedule showings and follow-up accordingly
Tour prospective residents through units
View lease ready units to ensure they are up to company standards
Foster and build relationships with prospective and existing residents
Ensure excellent resident service and communication
Support Community Manager with general property tasks such as posting notices and enforcing community policies
Scan and file documents
Assist and support our team with projects as needed
Requirements:
2 years experience in customer service or sales industry
Ability to work in dynamic, complex, fast-paced customer service-driven work environment
Proficient computer skills: Microsoft Office and Excel
Be dedicated, a self-starter, fast-learner, detail-oriented, with a positive attitude
Excellent organizational, analytical, interpersonal and communication skills (written and verbal)
Personality: Upbeat, energetic, resourceful, responsible, takes initiative, dependable, trustworthy, takes pride in work
Must be proactive, problem solving and project oriented
Excellent customer and employee relations with a team player mentality (be able to lead by example)
Be self-directed, diplomatic and have a clear, courteous, professional manner when dealing with the public and the team
Execution skills and attention to detail with the ability to establish priorities and meet deadlines
Ability to maintain flexible attitude and approach towards assignments and successfully operate in a consistently changing environment
Ability to work with minimal supervision, and to interact productively with co-workers and outside vendors.
Professional appearance and demeanor both in person and over the phone
Must have reliable transportation and current insurance
Must have a valid California driver's license and clean driving record
We will run a background check with a criminal and a credit. Although the Community Specialist will not live on the property they must meet the same qualifications as an applicant applying to live at the property.
Job Type: Part-time
Pay: $16.00 per hour
Expected hours: 30 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Professional development assistance
Tuition reimbursement
Vision insurance
Experience level:
1 year
Schedule:
Day shift
No weekends
Education:
High school or equivalent (Required)
Experience:
Customer service: 1 year (Required)
License/Certification:
Driver's License (Required)
Work Location: In person
Hourly Wage Estimation for Jr Leasing Specialist in Stockton, CA
$48.62 to $65.15
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