Svcs Project Manager I

Toshiba Global Commerce Solutions is seeking: a Project Manager for the Services Team. The PM I will work under the direction of a Sr. Project Manager on assigned projects. The primary focus of this role will be managing integration, staging, delivery, and installation of hardware products and solutions at customer locations. Responsibilities include, but are not limited to, planning, scheduling, executing, reporting, and meeting financial targets on assigned custom services projects. This role requires providing project management direction to both Toshiba and 3rd Party resources and managing Change Control processes. The selected candidate should be a skilled communicator at multiple levels, with customers, and be able to use experience, tools, and methodologies to achieve expected project results and customer satisfaction (on-time, within budget, within expectations).

Qualifications

• Bachelor's degree with 2 years of experience, or commensurate experience.
• 1 years of Project Management experience, preferably in the retail industry, particularly store operations.
• Ability to work within a project team environment where results will be based on cooperation with and/or influence of others.
• 2 years of experience in a project execution environment (retail environment preferred).
• 2 years of experience in the deployment project life cycle – equipment procurement, staging, delivery, installation, and installation support.
• 1 years of experience using project database tools (QuickBase preferred).
• Microsoft Office tools experience, including Microsoft Project.
• Must have a history of meeting and exceeding challenging objectives.
• Results-driven with a focus on project success, revenue, and costs.
• Ability to work successfully in a diverse team environment.
• Strong written and oral communication skills.
• Strong sense of urgency and driving issues to closure, with a focus on successful results.
• Strong work ethic.
• Ability to multitask and prioritize assignments.
• Strong relationship-building skills, both internal and external.
• Relates to people in an open, friendly, accepting manner.
• Able to optimize the use of available resources.
• Adaptable to change based on business needs.
• Skilled in problem-solving.
• Experience gathering and documenting functional requirements.
• Customer-facing experience.
• Services background.
• Strong interpersonal skills are critical in this customer-facing role.
• PMP Certification or demonstrated plan to achieve.
  
  

Responsibilities

• Develop Project Plans:
• Lead a delivery team on small to medium projects or as a segment of a larger engagement.
• Develop and manage project plan and resources.
• Review and understand project scope, develop project plan and schedule.
• Create project database.
• Project Execution:
• Manage task assignments and conduct team meetings.
• Communicate project status internally and with customers and conduct status meetings.
• Produce and distribute project documentation.
• Maintain project database and project documentation throughout the project.
• Monitor and control project and manage day-to-day execution activities.
• Identify issues and track to resolution.
• Manage Change Control.
• Manage cost/schedule/resource variances.
• Responsible for managing completion of project tasks according to contract deliverables.
• Effectively manage project cost and communicate project financials accurately per the operations team.
• Identify resource requirements.
• Establish project team and communicate project plan.
• Manage the work of TGCS project resources and subcontractor personnel.
• Conduct lessons learned sessions with the project team.
• Client Management:
• Ensure client expectations are met/exceeded.
• Establish client follow-up/monitor process.
• Interface with team leadership and external teams as appropriate to complete tasks.
• Perform other related duties as assigned.
  

Complexity

• Learning curve for internal Toshiba systems/tools and heavily matrixed projects.
  
  

About The Company

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands.  Have you ever been in a hurry and made use of the self-checkout at Lowe’s Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ’s, or Costco?  These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader. 

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let’s get together to drive the new economy. 

Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:

Group health coverage (medical, dental, & vision)

Employee Assistance Programs

Pre-tax spending accounts

401(k) plan (with company match)

Company provided life insurance

Pet Insurance

Employee discounts

Generous paid holiday schedule, paid vacation & sick/personal days

EEO

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation.

DIVERSITY, EQUITY & INCLUSION

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we’re committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency).  We’re passionate about our customers in the retail industry and becoming a more responsible company as we help create a brighter future.

Equal Opportunity Employer/Protected Veterans/Individuals With Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)