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Claims Adjuster

Total Warranty Services
Remote, FL Remote Full Time
POSTED ON 6/20/2024 CLOSED ON 6/22/2024

Job Posting for Claims Adjuster at Total Warranty Services

The Claims Adjuster is responsible for adjudication of mechanical repair claims, tire claims, and pre-paid maintenance claims. The Claims Adjuster also functions as a customer service representative by explaining contract coverage and claim decisions to contract holders. The position requires the Claims Adjusters to be adept at utilizing a computer database, handling several ongoing cases simultaneously and seeing a claim filed to completion while offering efficient solutions to the variety of cases that are presented.

 

Essential Duties and Responsibilities

  • Validates repair coverage
  • Adjudicates automotive repair claims by phone
  • Questions and investigates discrepancies on repairs and related costs
  • Resolves inquiries from contract holders related to claim status or decision
  • Assigns independent inspectors to investigate questionable claims
  • Verifies repair costs using the Alldata and On Demand software tools
  • Reviews and analyzes inspection reports to identify issues to make recommendations for fair and accurate resolution
  • Effectively present information and respond to questions from contract holders, directors, managers, and external vendors
  • Ability to effectively collaborate and communicate well with contract holders, vendors, teammates, and all employees throughout the organization
  • Special projects as assigned by immediate supervisor
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Estimate Salary for Claims Adjuster in Remote, FL
$69,254 (Medium)
$61,287 (25th)
$77,220 (75th)
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