What are the responsibilities and job description for the Analyst I position at TotalMed Medfi?
Position Title - Analyst I - Vendor Management - B
Address - Remote - (CST and EST only)
Pay - $20.84/hr.
Hours - M-F 8-5 with potential OT or Weekend work
Start date – ASAP 01/16/2023
Contract Type – Contract to hire
Vaccine Requirement - No - Fully remote
Job Responsibilities:
- The Analyst I - Vendor Management quality audits and CAP tracking/development to ensure adherence to policy 25%
- The Analyst I - Vendor Management monitor Vendor Resources planning and join forces with RP to assist in fact gathering
- The Analyst I - Vendor Management create and present call center information in client business reviews, as needed 25%
- The Analyst I - Vendor Management issue/escalation research and resolution, point out areas of risk and assist in solutioning gaps 25%
Requirements:
- Understanding of Call Center Operations
- Operational Health Care industry knowledge
- Vendor/outsourcing knowledge
- Knowledge of or willing to learn the 5 why’s methodology of root cause analysis
If interested, please apply with your resume and one of our associates will contact you for a brief phone screen to answer any concerns you may have before submission to the end client
#INDTMS
Job Types: Full-time, Contract
Pay: $20.84 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Are you fully vaccinated?
Education:
- High school or equivalent (Preferred)
Experience:
- Call Center Operations: 2 years (Preferred)
- Operational Health Care industry: 1 year (Preferred)
- Vendor/outsourcing knowledge: 1 year (Preferred)
- Analyst: 1 year (Preferred)
Work Location: Remote
Salary : $21 - $0
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