What are the responsibilities and job description for the Full Time Bank Teller position at Town & Country Bank?
Town & Country Bank is currently seeking a full time teller position at our Mountain Grove location. This detailed-oriented person should have outstanding customer service and cash handling experience. We offer a competitive salary.
Position Summary:
Processes transactions to bank customers in an accurate, friendly and timely manner giving our customers a pleasant banking experience. Assist customers by identifying needs and cross selling additional bank products; this includes referring to other lines of business.
Principal Accountabilities
Processes Transactions
- Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records
- Cashes checks and processes withdrawals; pays out money after verification of signatures and customer balances
- Places holds on accounts for uncollected funds
- Sells cashiers checks, money orders, travelers checks and other specialized items
- Balances cash drawer
- Meets or exceeds teller difference standards
- Maintains authorized cash supply
- Adheres to operational and security policies and procedures
- Achieves retail performance goals for tellers as assigned by the Retail Manager and Sr. Operations Manager.
Customer Service
- Greets customers as they enter the bank
- Thanks customers by name
- Provides courteous and efficient customer service
- Processes transactions quickly and accurately
- Ensures customer problems, requests, and other issues are resolved in an effective and efficient manner
Cross-Selling
- Maintains a bank product knowledge
Other
- Handles telephone inquires in a professional and courteous manner
- Assists personal bankers in customer check orders and ATM/debit card maintenance and ordering
- Performs other duties as assigned by supervisor
- Is responsible for all applicable laws and regulations to include the Bank Secrecy Act
Knowledge and Skills Required
- Strong math aptitude
- Ability to handle the public with professionalism
- Strong customer-service skills
- Ability to make quick decisions
- 10-key calculator experience is strongly preferred
- Computer literate
Education/Training/Experience
- A high school diploma
- Previous banking experience preferred, but not required.
- Strong typing, oral communication, problem-solving and organizational skills
- Previous cash-handling experience
Physical Demands
While performing the duties of this job, the employee is required to stand; walk; climb stairs, sit, use a computer, talk and hear. Employee may also lift and/or move up to 25 pounds. Regular attendance is an essential function to perform this job.
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
Physical setting:
- Office
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Cash Handling: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location: In person
Salary : $13 - $15